Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Kerlick

Greenwood,AR

Summary

Dynamic Patient Registration Specialist with proven expertise at Baptist Health in optimizing patient flow and enhancing the registration process. Skilled in HIPAA compliance and insurance verification, I excel in data entry and patient confidentiality. Recognized for improving appointment scheduling efficiency, I am committed to delivering exceptional patient experiences.

Overview

26
26
years of professional experience

Work History

Patient Registration Specialist

Baptist Health
Fort Smith, AR
11.2017 - Current
  • Assisted patients with registration process, ensuring accurate data entry in electronic health record systems.
  • Verified insurance information, facilitating seamless billing and claims processing for patient services.
  • Coordinated appointment scheduling, optimizing patient flow and reducing wait times in clinic environments.
  • Provided support to front desk operations, enhancing overall patient experience through effective communication.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.

Medical Transcriptionist

Cooper Clinic
Ft Smith, AR
05.1999 - 11.2017
  • Transcribed medical reports with high accuracy, ensuring clear communication of patient care information.
  • Reviewed and edited transcripts for precision, adhering to medical terminology standards and guidelines.
  • Collaborated with healthcare professionals to clarify dictations and enhance documentation quality.
  • Implemented process improvements that reduced turnaround time for transcription tasks and increased efficiency.
  • Corrected grammar, spelling, and syntax mistakes in medical records.
  • Accurately documented medical dictation to record patient care records.
  • Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
  • Demonstrated excellent skills to understand diverse accents and dialects.
  • Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
  • Applied medical terminology related to provider-specific treatments and techniques.
  • Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
  • Served as a reliable resource for new team members, offering guidance on best practices in medical transcription processes.
  • Expertly transcribed medical reports for variety of physicians in hospital setting.
  • Utilized templates and macros to streamline transcription processes.

Education

No Degree - Medical Office Management, Medical Transcription

Allan Hancock College
Santa Maria Ca
06-1998

High School Diploma -

Delta High School
Santa Maria Ca
05-1980

Skills

  • HIPAA compliance
  • Strong organization
  • Patient scheduling
  • Insurance verification
  • Patient confidentiality
  • Data entry
  • Medical terminology
  • Appointment scheduling
  • Eligibility determination
  • Payment collection
  • Reliability

Timeline

Patient Registration Specialist

Baptist Health
11.2017 - Current

Medical Transcriptionist

Cooper Clinic
05.1999 - 11.2017

No Degree - Medical Office Management, Medical Transcription

Allan Hancock College

High School Diploma -

Delta High School

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