Barbara Kroening
Urbandale
Summary
Experienced with crisis intervention techniques and emotional support strategies essential for effective crisis management. Utilizes strong communication and de-escalation skills to address urgent client needs swiftly. Track record of providing compassionate care and ensuring client safety in critical situations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Crisis Worker
Broadlawns Medical Center
Des Moines, IA
10.2020 - Current
- Complete psychosocial assessments.
- Provide crisis intervention support to individuals in acute mental health distress.
- Document all client interactions and interventions.
- Collaborate with multidisciplinary teams to develop comprehensive care plans.
Therapist
BetterHelp and Rula
Urbandale, IA
2020 - Current
- Facilitate individual therapy sessions to promote mental health and emotional well-being.
- Utilize evidence-based practices to enhance therapeutic interventions and outcomes.
- Establish clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Assess clients' mental health needs, developed treatment plans and monitored progress.
Medical Social Worker
Iowa Home Care
West Des Moines, IA
12.2018 - Current
- Conducted comprehensive assessments to determine patient needs and develop tailored care plans.
- Provided counseling and support services to patients and families navigating complex health challenges.
- Collaborated with multidisciplinary teams to optimize patient care and resource allocation.
- Educated patients on available healthcare options, promoting informed decision-making in treatment processes.
Therapist
Stepping Stone Family Services
West Des Moines, IA
08.2016 - 11.2019
- Complete psychosocial assessments.
- Developed personalized treatment plans based on client assessments and therapeutic goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
Family Therapist
Children & Families of Iowa
Des Moines, IA
06.2014 - 08.2016
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Conducted individual and family sessions to address mental health challenges and promote well-being.
- Developed treatment plans tailored to clients' unique needs, facilitating positive behavioral changes.
- Collaborated with multidisciplinary teams to ensure comprehensive care for children and families.
Counselor/Case Management
EmPower CTC
Rochester, MN
01.2008 - 01.2012
- Conducted assessments to identify client needs and establish appropriate intervention strategies.
- Facilitated group therapy sessions for substance abuse and domestic violence offenders to promote peer support and shared experiences among participants.
- Collaborated with multidisciplinary teams to address complex client issues and improve service delivery.
- Guided clients through personal development and recovery plans to enhance well-being.
Youth Counselor
Many Rivers Residential Treatment Center
Rochester, MN
01.2007 - 01.2008
- Facilitated group therapy sessions to promote interpersonal skills and community building among residents.
- Provided crisis intervention support, ensuring safety and stability during challenging situations.
- Implemented therapeutic activities to enhance coping strategies and emotional resilience in adolescents.
- Monitored youth behavior and offered guidance and support for positive change.
Family Visit Monitor
Family Services Rochester
Rochester, MN
01.2005 - 01.2008
- Promote a safe, neutral environment for parenting time between children and non-custodial parents.
- Observe and document interactions as they take place between children and their parent or parents.
- Assist families in the safe exchange of children when there are orders for protection or other reasons that families are not able or wanting to have contact with the other party.
- Developed strong rapport with patients and families, addressing any concerns or questions related to monitoring procedures.
Direct Service Specialist
REM River Bluffs
Rochester, MN
01.2005 - 01.2006
- Work with people who have developmental disabilities and connecting them with appropriate resources. I would also encourage these individuals to take advantage of the opportunity to be involved in healthy activities with others in the community.
Education
MSW - Clinical Social Work
St. Paul
Saint Paul, MN06.2014
BS - Social Work
Winona State University
Rochester, MN08.2006
AS - General Education
Rochester Community and Technical College
Rochester, MN05.2002
Associate - General
Southwest State University
Saint Charles, MN05.2000
Skills
- Crisis intervention
- Individual / Group Therapy
- Motivational interviewing
- Mental health awareness
- Clinical documentation
- Professional boundaries
- Emergency management
- Mental health assessment
- Trauma-informed care
- Suicide prevention
Certification
- Master's of Clinical Social Work License - June, 2014 to present
Timeline
Crisis Worker
Broadlawns Medical Center
10.2020 - Current
Medical Social Worker
Iowa Home Care
12.2018 - Current
Therapist
Stepping Stone Family Services
08.2016 - 11.2019
Family Therapist
Children & Families of Iowa
06.2014 - 08.2016
Counselor/Case Management
EmPower CTC
01.2008 - 01.2012
Youth Counselor
Many Rivers Residential Treatment Center
01.2007 - 01.2008
Family Visit Monitor
Family Services Rochester
01.2005 - 01.2008
Direct Service Specialist
REM River Bluffs
01.2005 - 01.2006
BS - Social Work
Winona State University
AS - General Education
Rochester Community and Technical College
Associate - General
Southwest State University
Therapist
BetterHelp and Rula
2020 - Current
MSW - Clinical Social Work
St. Paul
Additional Information
Able to speak, read and write in Spanish