Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Letiecq

Cottonwood,AZ

Summary

Dynamic Retail Sales Associate with proven expertise at Mariano's, excelling in customer service and cash handling. Recognized for resolving customer issues with empathy, enhancing store reputation. Skilled in inventory control and teamwork, consistently streamlining processes to improve shopping experiences and maintain a welcoming environment. Reliable and punctual, committed to excellence.

Overview

14
14
years of professional experience

Work History

Retail Sales Associate

Out of Africa Wildlife Park Gift Shop
05.2017 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Sales Associate

Mariano's
03.2011 - 05.2016


  • Resolving customer issues while adhering to company policies.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Conducted efficient cash handling processes, minimizing discrepancies.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Resolved customer complaints with empathy and professionalism, improving store reputation.

Education

Columbia College, Chicago
Chicago, IL

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Cash handling
  • Stock replenishment
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Cash register operation
  • Stocking and receiving
  • Phone etiquette
  • POS system operations
  • Inventory Control

Timeline

Retail Sales Associate

Out of Africa Wildlife Park Gift Shop
05.2017 - Current

Retail Sales Associate

Mariano's
03.2011 - 05.2016

Columbia College, Chicago

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Barbara Letiecq