Highly adaptable individual with experience in sales and technical support. Skilled in optimizing sales strategies and providing exceptional customer service. Ready to leverage technical training and collaboration skills to drive business success.
Overview
15
15
years of professional experience
Work History
Sales Advisor
Advantage Solutions
Georgetown, Tx
12.2025 - Current
Assisted customers in identifying product needs and recommending suitable solutions.
Maintained up-to-date knowledge of promotions, products, and industry trends.
Collaborated with team members to optimize sales strategies and enhance customer experience.
Connections
HEB
Georgetown, Tx
06.2025 - 10.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Sales Advisor
Advantage Solutions
Georgetown, Tx
03.2024 - 05.2025
Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
Educated customers on product features and benefits to drive informed purchasing decisions.
Service Technician
Xerox
Austin, TX
06.2023 - 03.2024
Diagnosed and repaired multifunction printers, ensuring optimal performance and customer satisfaction.
Conducted routine maintenance on equipment, minimizing downtime and extending product lifespan.
Collaborated with team members to troubleshoot technical issues, enhancing service efficiency.
Provided on-site support for customers, delivering prompt solutions to operational challenges.
Computer Production
Simply NUC
Round Rock, Tx
06.2022 - 02.2023
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Service Technician
CES
Austin, Tx
04.2011 - 05.2021
Assisted in training new technicians on service protocols and equipment handling best practices.
Maintained accurate service records and inventory management using company software systems.
Implemented process improvements that streamlined repair workflows and reduced turnaround times.
Led troubleshooting sessions, fostering knowledge sharing among peers to enhance overall team expertise.