Barbara Martin
St. Petersburg,FL
Summary
Dedicated professional with a strong background in hospitality and customer service, honed at Healthcare Services Group. Proven ability to maintain sanitary environments and enhance guest relations through teamwork and effective communication. Skilled in health and safety compliance, ensuring a clean and welcoming atmosphere for all guests.
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Overview
25
25
years of professional experience
Work History
Housekeeper
Healthcare Services Group
06.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Customer Service
Registro Pecuario
03.2000 - 10.2022
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
- Generated reports for customer service issues and repair records.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Welcomed and greeted guests and delivered outstanding customer service.
- Contributed to positive online reviews by delivering exceptional customer service.
- Maintained punctual delivery times for consistent customer service experience.
Education
Textile Confectioner Technician
Candido Gonzalez
Camaguey, Cuba07-1984
Skills
- Teamwork
- Housekeeping
- Customer service
- Hospitality background
- Customer-oriented
- Physically strong
- Guest relations
- Health and safety compliance
- Cleaning techniques
Timeline
Housekeeper
Healthcare Services Group
06.2024 - Current
Customer Service
Registro Pecuario
03.2000 - 10.2022
Textile Confectioner Technician
Candido Gonzalez
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