Barbara Navarro
Miramar,USA
Summary
Diligent professional with background as Front Desk Liaison. Proven track record in managing front desk operations, customer service, and administrative tasks. Strong communication skills paired with the ability to quickly adapt to new software and procedures. Demonstrated impact through effective problem-solving abilities and streamlining office activities for maximum efficiency.
Certified hygienist with experience in both clinical and educational settings. Strengths include animal education, oral health assessments, and the ability to build rapport with diverse patient populations. Previous roles demonstrate commitment to promoting good oral hygiene habits, reducing anxiety for animals, and providing caries and top-quality care.
Overview
5
5
years of professional experience
Work History
Front desk
Memorial Healthcare System
Miramar, US
08.2023 - Current
- Verify referral on file
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Assisted customers in completing paperwork for services rendered.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Technician teeth cleaning and pet grooming
Auggies pet spa
Fort Lauderdale, US
03.2023 - Current
- Grooming and certified dental hygienist
- Dental care and preventing tooth loss and future illnesses in your pet
Front Desk Receptionist
Animals hospital
Hollywood, US
06.2021 - 11.2022
- Scheduling
- Answering phones
- Making sure referral
Sales Associate
American Thrift Store
01.2020 - 04.2021
Sales
Customer Service
E&E seafood
Miramar, US
06.2019 - 01.2020
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Processed orders and tracked shipments to ensure accurate delivery of merchandise.
Education
college - Veterinary Medicine
Miami Dade College
Miami, FL11.2024
Diploma - Technician teeth cleaning and Pet grooming
merryfield Academy
Oakland Park, FL06-2023
High School Diploma -
Miramar High School
Miramar, FL01-2020
Skills
- Receptionist
- Scheduling
- Filing
- Billing
- Clerical
- Data Entry
- Sales
- Bilingual
- Animal Care
- Dog Handling
- Animal handling
- Pet care
- Time management
- Kennel experience
- Customer service
- Front desk
- Referral Verification
- Scheduling appointments
- Document Management
- Billing support
- Medical office administration
- Payment Collection
- Insurance Verification
- Appointment management
- Typing and filing
- Patient Registration
- Paperwork coordination
- Office Administration
- Appointment Scheduling
- Telephone Etiquette
- Appointment Setting
- Front Desk Operations
Languages
- Spanish, Fluent
- English, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front desk
Memorial Healthcare System
08.2023 - Current
Technician teeth cleaning and pet grooming
Auggies pet spa
03.2023 - Current
Front Desk Receptionist
Animals hospital
06.2021 - 11.2022
Sales Associate
American Thrift Store
01.2020 - 04.2021
Customer Service
E&E seafood
06.2019 - 01.2020
college - Veterinary Medicine
Miami Dade College
Diploma - Technician teeth cleaning and Pet grooming
merryfield Academy
High School Diploma -
Miramar High School