Barbara Norris
Valparaiso,Indiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Student Services Administrative Assistant
Valparaiso Community Schools
Valparaiso, IN
04.2022 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Coordinate with Career Center to input and update Vocational grades.
- Communicate with special education department to create meetings as well as update all IEP information in state system.
- Ordered and stocked office supplies to maintain available resources.
Kindergarten Aide
Valparaiso Community Schools
02.2018 - 05.2019
- Worked closely with primary teacher to develop productive and stimulating classroom environment
- Developed class management strategies, provided assistance to children, administered tests, and provided support to various departments within the building .
Teller Supervisor/Personal Banker
BMO Harris Bank
08.1999 - 03.2006
- Throughout my career at Harris (previously New Lenox State Bank) I was trained in multiple departments prior to becoming a supervisor including personal banking, proof, quality control, and loan processing
- My main priority throughout all these experiences was customer service and providing quality experiences to our patrons
- Reviewed operational and security reports to identify possible hazards or security breaches
- Evaluated customer lifestyle to counsel customers on best products and services
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Teller
Chase, First National Bank of Chicago
08.1997 - 02.1998
Education
Bachelors - Psychology
Governors State University
Psychology
University Park, IllinoisSkills
- Customer Retention Strategies
- Understanding Customer Needs
- Upselling Products and Services
- Multitasking and Prioritization
- Data Entry and Maintenance
- Courteous with Strong Service Mindset
Timeline
Student Services Administrative Assistant
Valparaiso Community Schools
04.2022 - Current
Kindergarten Aide
Valparaiso Community Schools
02.2018 - 05.2019
Teller Supervisor/Personal Banker
BMO Harris Bank
08.1999 - 03.2006
Teller
Chase, First National Bank of Chicago
08.1997 - 02.1998
Bachelors - Psychology
Governors State University
Psychology