Barbara Norris
Valparaiso,Indiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Student Services Administrative Assistant
Valparaiso Community Schools
04.2022 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Coordinate with Career Center to input and update Vocational grades.
- Communicate with special education department to create meetings as well as update all IEP information in state system.
- Ordered and stocked office supplies to maintain available resources.
Kindergarten Aide
Valparaiso Community Schools
02.2018 - 05.2019
- Worked closely with primary teacher to develop productive and stimulating classroom environment
- Developed class management strategies, provided assistance to children, administered tests, and provided support to various departments within the building .
Teller Supervisor/Personal Banker
BMO Harris Bank
08.1999 - 03.2006
- Throughout my career at Harris (previously New Lenox State Bank) I was trained in multiple departments prior to becoming a supervisor including personal banking, proof, quality control, and loan processing
- My main priority throughout all these experiences was customer service and providing quality experiences to our patrons
- Reviewed operational and security reports to identify possible hazards or security breaches
- Evaluated customer lifestyle to counsel customers on best products and services
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Teller
Chase, First National Bank of Chicago
08.1997 - 02.1998
Education
Bachelors - Psychology
Governors State University
Psychology
University Park, IllinoisSkills
- Customer Retention Strategies
- Understanding Customer Needs
- Upselling Products and Services
- Multitasking and Prioritization
- Data Entry and Maintenance
- Courteous with Strong Service Mindset
Timeline
Student Services Administrative Assistant
Valparaiso Community Schools
04.2022 - Current
Kindergarten Aide
Valparaiso Community Schools
02.2018 - 05.2019
Teller Supervisor/Personal Banker
BMO Harris Bank
08.1999 - 03.2006
Teller
Chase, First National Bank of Chicago
08.1997 - 02.1998
Bachelors - Psychology
Governors State University
Psychology
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