Barbara Nwachukwu
Silver Spring
Summary
Support professional with over 5 years of experience in direct care for adults facing intellectual, developmental, and mental health challenges. Expertise in crisis intervention, service coordination, and advocacy, with a proven track record of enhancing client well-being through effective communication and problem-solving. Recognized for high productivity and efficiency in task completion, fostering independence and personal growth in clients. Committed to a person-centered approach that prioritizes dignity and trust in all interactions.
Overview
6
6
years of professional experience
Work History
Direct Support Counselor
Full Citizenship of Maryland
Hyattsville
08.2022 - Current
- Responded to and documented incidents, providing crisis intervention as needed and ensuring follow-up actions are completed.
- Collaborated with clients and their families on person-centered planning meetings to establish meaningful goals, service outcomes and monitor progress.
- Monitored provider service delivery and advocated for appropriate resources and support.
- Documented behavioral/emotional and physical changes, completed progress reports and ensured documentation met state audit standards.
- Utilized de-escalation techniques to manage challenging behaviors in a safe and respectful manner.
- Encouraged and supported clients participation in social, recreational, and community-based activities to foster integration and independence.
- Supported clients with appointments, medication compliance, and life skills training, promoting independence and dignity.
- Achievements/Tasks
Case Aide
MCCH Men’s Shelter
Rockville
09.2019 - 07.2022
- Provided individualized services, supporting clients with self-care, social skills and independent living skills.
- Offered practical and emotional support to adult men experiencing homelessness and co-occurring mental health challenges.
- Assisted with intake, identifying, accessing and enrolling in social support programs and community resources such as housing assistance, employment services and healthcare benefits programs.
- Promoted a safe and stable environment by providing basic needs and reinforcing shelter guidelines.
- Acted as a steady, compassionate presence during times of crisis or personal transition.
- Achievements/Tasks
Education
Certified Psychiatric Rehabilitation Practitioner -
Psychiatric Rehabilitation Association
06.2025
Mandt System Training -
Full Citizenship of Maryland
10.2024
Certified Medication Technician (CMT) -
Full Citizenship of Maryland
06.2024
Maryland DDA Training -
Developmental Disabilities Administration
01.2023
Bachelor of Arts (B.A.) - Nigeria
University of Calabar
Basic Life Support (BLS) Certified -
SEEC
Skills
- Individual support planning
- Direct care and case management
- Crisis de-escalation techniques
- Medicaid waiver compliance
- Resource referral and community integration
- Team collaboration and family engagement
- Electronic documentation skills
- Trauma-informed care approach
- Empathetic and person-centered
Hobbies and Interests
Recreational / Educational Travel
Timeline
Direct Support Counselor
Full Citizenship of Maryland
08.2022 - Current
Case Aide
MCCH Men’s Shelter
09.2019 - 07.2022
Certified Psychiatric Rehabilitation Practitioner -
Psychiatric Rehabilitation Association
Mandt System Training -
Full Citizenship of Maryland
Certified Medication Technician (CMT) -
Full Citizenship of Maryland
Maryland DDA Training -
Developmental Disabilities Administration
Bachelor of Arts (B.A.) - Nigeria
University of Calabar
Basic Life Support (BLS) Certified -
SEEC
Similar Profiles
BARBARA NWACHUKWUBARBARA NWACHUKWU
Direct Support Professional at Full Citizenship of MarylandDirect Support Professional at Full Citizenship of Maryland
Austin WrightAustin Wright
CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)
Mark BrooksMark Brooks
MANAGEMENT & PROGRAM ANALYST at U.S. Citizenship and Immigration Services, USCISMANAGEMENT & PROGRAM ANALYST at U.S. Citizenship and Immigration Services, USCIS
Katherine ZaldanaKatherine Zaldana
Paralegal at Bacon, Thornton & PalmerParalegal at Bacon, Thornton & Palmer
Priscilla SorseyPriscilla Sorsey
Unit Secretary at Hebrew Home of Greater WashingtonUnit Secretary at Hebrew Home of Greater Washington