Barbara Phillips
Garland,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Compliance Coordinator
City Of Dallas
10011 Log Cabin Rd
10.2022 - Current
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Created and maintained compliant work environment.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Managed Waste Removal
Lead Coupon Sales
State Fair Of TX
3921 Martin Luther King Jr Blvd, Dallas
09.2009 - 10.2023
- Built positive customer rapport for courteous, friendly and professional service.
- Gave bathroom and food breaks to coupon sellers in coupon booths
- Heavy money handling and customer service
Office Assistant II
City Of Dallas
10011 Log Cabin Rd
08.2015 - 10.2022
- Assisted in financial tasks such as Accounts Payable, Salesforce
- Certified Notary
- Completed clerical tasks such as filing, copying, and distributing mail.
- Organized events and meetings.
- Handled payroll duties accurately ensuring all temp employees received their paychecks on time.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Customer service oriented and multi tasking skilled
311 Call Center Representative
City Of Dallas
1500 Marilla St
04.2014 - 08.2015
- Handled city service calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Received calls regarding municipal court dates and questions, water billing issues, line locates and water leaks for the city's residents.
Education
High School Diploma -
Smackover High School
Smackover, AR05.1981
Skills
ISO14001:2014 Compliance
Safety Compliance
Data Entry
Safety Audit Support
Payment Processing
Records Review
Timeline
Compliance Coordinator
City Of Dallas
10.2022 - Current
Office Assistant II
City Of Dallas
08.2015 - 10.2022
311 Call Center Representative
City Of Dallas
04.2014 - 08.2015
Lead Coupon Sales
State Fair Of TX
09.2009 - 10.2023
High School Diploma -
Smackover High School