Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Phillips

Garland,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Compliance Coordinator

City Of Dallas
10.2022 - Current
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
  • Created and maintained compliant work environment.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Managed Waste Removal

Lead Coupon Sales

State Fair Of TX
09.2009 - 10.2023
  • Built positive customer rapport for courteous, friendly and professional service.
  • Gave bathroom and food breaks to coupon sellers in coupon booths
  • Heavy money handling and customer service

Office Assistant II

City Of Dallas
08.2015 - 10.2022
  • Assisted in financial tasks such as Accounts Payable, Salesforce
  • Certified Notary
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Organized events and meetings.
  • Handled payroll duties accurately ensuring all temp employees received their paychecks on time.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Customer service oriented and multi tasking skilled

311 Call Center Representative

City Of Dallas
04.2014 - 08.2015
  • Handled city service calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Received calls regarding municipal court dates and questions, water billing issues, line locates and water leaks for the city's residents.

Education

High School Diploma -

Smackover High School
Smackover, AR
05.1981

Skills

  • ISO14001:2014 Compliance

  • Safety Compliance

  • Data Entry

  • Safety Audit Support

  • Payment Processing

  • Records Review

Timeline

Compliance Coordinator

City Of Dallas
10.2022 - Current

Office Assistant II

City Of Dallas
08.2015 - 10.2022

311 Call Center Representative

City Of Dallas
04.2014 - 08.2015

Lead Coupon Sales

State Fair Of TX
09.2009 - 10.2023

High School Diploma -

Smackover High School
Barbara Phillips