Barbara Lyn Prueitt
West Linn,Oregon
Summary
Dynamic customer service professional with extensive experience in addressing and resolving customer issues, driving sales, and fostering strong client relationships. Recognized for a collaborative approach that enhances team performance and consistently achieves positive outcomes. Exceptional communication and problem-solving skills, combined with a reliable and adaptable nature, ensure a customer-first mindset in all interactions. Proficient in conflict resolution and upselling techniques, dedicated to delivering outstanding service that exceeds expectations.
Overview
38
38
years of professional experience
Work History
Customer Sales and Service Expert
Cedar Mountain, LLC
08.2004 - 09.2025
- Utilize exceptional skills in hiring, developing, and training a small telemarketing staff while working closely with the owner and presenting offers and contracts to clients. Develop and maintain personal relationships with clients based on common interests.
- Held fully responsible for improving revenue to $3 million in land development closure as well as generating income of $1 million in timber profits.
- Contributed key input in the development and implementation of marketing plan and marketing materials, which led to successful acquisition of timber management contracts as well as potential development parcels.
Sales Consultant
Armor Systems International
08.2003 - 06.2004
- Demonstrated exceptional performance in managing outside sales of Ballistic Armor within the government and civilian sectors. Proficiently performed diverse duties, such as market research and development, writing and submission of sales proposals, account management, customer service, account collection, product procurement, and potential private investor recruitment.
- Ensured attainment of goals, vision, and atmosphere for the drive of the company by working closely with senior team, operations, and manufacturing
- Led efforts in keeping operations and manufacturing updated on the often-changing requirements of the government and civilian ballistic armor requirements
- Provided efficient assistance in raising private investor funding by interfacing with the Legal Department
Senior Loan Officer
Agape Home Mortgage, Inc. | Integrity First Mortgage Group
03.2001 - 08.2003
- Assumed full responsibility in soliciting and closing mortgage loans from referral sources, including realtors, builders, and other networking avenues. Efficiently handled processing of loan, from origination to obtaining of complete applications for mortgage loans, rates quoting and locking, setting up of escrow and title, automated underwriting and submission of loans, and closing of the loan. Kept all parties involved in the transaction through constantly informing them regarding status of application, setting customers’ or sources’ expectations, and providing information and update on the entire mortgage origination process.
- Pivotal in the closing of loans ranging from $100 thousand to $1 million monthly
Regional Sales Manager
IPIX Corporation | Internet Pictures Corporation
03.2000 - 09.2000
- Regional Sales Manager (Washington, DC; Virginia; Maryland; and Delaware)
Director of Sales
Randall Interiors (Randall Enterprises, Inc.)
11.1992 - 03.2000
Major Accounts Manager
AT&T Wireless (formerly McCaw Communications)
06.1988 - 10.1992
Senior Sales Associate
Tampa Bay Toyota
11.1987 - 05.1988
Education
Bachelor of Arts - Psychology, Business Management and Marketing
Eckerd College
St. Petersburg, FLSkills
- Experience in driving consumer sales growth
- Expertise in client engagement
- Commitment to customer satisfaction
- Effective communication skills
- Collaborative relationship building
- Effective problem resolution
- Strong organizational skills
- Results-driven
- Calm and professional under pressure
- Adaptable learner and Quick to acquire new skills
- Collaborative teamwork
- Staff training development
- Guest relations expertise
Timeline
Customer Sales and Service Expert
Cedar Mountain, LLC
08.2004 - 09.2025
Sales Consultant
Armor Systems International
08.2003 - 06.2004
Senior Loan Officer
Agape Home Mortgage, Inc. | Integrity First Mortgage Group
03.2001 - 08.2003
Regional Sales Manager
IPIX Corporation | Internet Pictures Corporation
03.2000 - 09.2000
Director of Sales
Randall Interiors (Randall Enterprises, Inc.)
11.1992 - 03.2000
Major Accounts Manager
AT&T Wireless (formerly McCaw Communications)
06.1988 - 10.1992
Senior Sales Associate
Tampa Bay Toyota
11.1987 - 05.1988
Bachelor of Arts - Psychology, Business Management and Marketing
Eckerd College