Barbara Reynolds

• Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
• Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted patient with self-administered medications.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted client with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.
• Monitored client vital signs, administered medications, and tracked behaviors.
• Transported individual to events and activities, medical appointments, and shopping trips.

• Restocked and organized merchandise in front lanes.
• Welcomed customers and helped determine their needs.
• Addressed customer needs and made product recommendations to increase sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers entering store and responded promptly to customer needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Upsold additional products and services to customers, increasing revenue.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Handled cash with high accuracy and took care to check bills for fraud.
• Identified and resolved discrepancies and errors in customer accounts.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Learned duties for various positions and provided backup at key times.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Performed cash, card and check transactions to complete customer purchases.
• Used POS system to enter orders, process payments and issue receipts.
• Worked with floor team and managers to meet wide range of customer needs.
• Monitored self-checkout systems and provided help in resolving complex problems.

I was responsible for the over 250 occupied rental properties.

• I was the first contact between owners and renters in regards to maintenance issues and invoice concerns.
• The renter calls in requesting a repair issue like running toilet, clogged sink, garbage disposal not work and if the a/c is out and I take their information down with description of issue and assign the repair to the correct vendor to repair it.
• When I received the invoices I would input them into the computer for payment.

• I answered a multi-line phone, directing calls to the right agent or right department
• I collected the monthly rent and receipted it; I handled all the Crown neighborhoods paperwork (listings, amendments, and closings)
• I handled all the new listings, pending and closings of homes paperwork
• I created flyers for all the agents and emailed them out to all the agents in Ga and SC
• I handled and distributed all the incoming and outgoing mail; investigated issues and problems and drafted responses to urgent requests
• I imputed all the properties information into the MLS and all other sites for all the agent
• I was the back up to the office manager