Barbara Salinas
Point Lookout,New York
Summary
Highly accomplished professional with a proven track record of excelling in sales and customer support roles. Adept at cultivating strong customer relationships and exceeding sales targets through strategic engagement and effective communication. Known for delivering exceptional customer experiences while driving revenue growth in dynamic and challenging environments.
Overview
11
11
years of professional experience
Work History
Customer Support Technician, Jewelry Technician
Fashion Institute Of Technology
01.2023 - Current
- Deliver hands-on technical assistance to students, ensuring their seamless navigation of tools and technologies during their tenure at FIT
- Ensure secure, innovative, and resilient atmosphere for creating by overseeing safe operation, setup, and inspection, and maintenance of equipment and tools
- Diagnose and troubleshoot issues related to the repair and installation of studio equipment and technologies to optimize sales-related processes
- Supervise daily studio activities, providing a supportive environment for both students and faculty
- Offer technical guidance and support to faculty members conducting classes in the studio, emphasizing effective sales and customer engagement strategies
- Manage inventory, obtain competitive price quotes, and facilitate the procurement of necessary supplies to streamline operations and enhance customer experiences
- Actively participate in collaborative team meetings to contribute insights and strategies that promote the overall efficiency of facilities and resources, with a primary focus on improving sales and customer satisfaction
Sales Manager and Designer
Barbara Salinas Fine Jewelry
05.2018 - 01.2023
- Proactively engaged with customers to establish strong rapport and foster lasting relationships, emphasizing customer support and satisfaction
- Increased sales by 25% year over year
- Innovated and crafted jewelry designs tailored to diverse markets, utilizing advanced CAD modeling
- Developed and executed successful business plans
- Spearheaded end-to-end design process for multiple jewelry lines, ensuring seamless progression from conception to production and fabrication with keen focus on optimizing sales potential
- Curated collections of jewelry spanning Fine, Fashion, and Alternative Materials genres, showcasing them through professionally photographed catalog material for prospective clients
Photographer and Sales Manager
Funny Monkeys Photography
09.2012 - 06.2018
- Throughout tenure, I have played a key role in driving sales and providing exceptional customer support for the company, utilizing my skill in cultivating teamwork and guiding students through various processes
- Managed the scheduling and booking of locations for photo shoots, collaborating closely with clients and contacts to maximize sales opportunities, showcasing a consistent commitment to delivering exceptional customer support
- Fostered a collaborative environment among students, leading them from conceptualization to practical activities such as wardrobe selection, makeup and props. The studio setting equipped with professional lighting and diverse backdrops, significantly amplified the sale potential of their resulting creations
- Designed and developed Fashion Photography Workshops for kids, infusing creativity into their experiences while placing a strong emphasis on driving sales and ensuring top-notch customer support
- Applied a sales-focused approach to photography, ensuring the capture of high-quality images suitable for various print and digital projects, aligning with market demands and customer expectations
- Continued to strategically orchestrate visually appealing photographs, emphasizing my contributions to sales and customer support
- Conducted thorough inspections of proofs, verifying quality and implementing necessary adjustments and retouches to enhance the overall appeal and marketability of the images
Education
Associate of Science - Liberal Arts And General Studies
St John's University
8000 Utopia Pkwy, Queens, NY 11439Associate of Science - Documentary Photography
International Center of Photography
New York, NYAssociate of Science - Jewelry Design
Fashion Institute of Technology
New York, NY06.2021
Skills
- Bilingual English/Spanish, CAD Modeling, Benchwork experience, Adobe Photoshop, Adobe Illustrator, MS Word, Excel and Powerpoint
Accomplishments
- WJA-2021 Designer/Creator Scholarship winner
- Pietra Communications- Featured in their editorial: A wave of inspiration
- Barbara Salinas Photography recognized for work in The New York Times Magazine, The New York Times Style Magazine, and The New York Times Magazine Annual Issue
- Photo District News "Rising Star"
- PDN's 30 New and Emerging Photographers
Timeline
Customer Support Technician, Jewelry Technician
Fashion Institute Of Technology
01.2023 - Current
Sales Manager and Designer
Barbara Salinas Fine Jewelry
05.2018 - 01.2023
Photographer and Sales Manager
Funny Monkeys Photography
09.2012 - 06.2018
Associate of Science - Liberal Arts And General Studies
St John's University
Associate of Science - Documentary Photography
International Center of Photography
Associate of Science - Jewelry Design
Fashion Institute of Technology
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