Dynamic leader with a proven track record in training program development and sales performance enhancement. Expertise in cross-functional collaboration and strategic planning, driving measurable improvements in sales metrics and team engagement.
Overview
28
28
years of professional experience
Work History
Sr. Director, Commercial Learning
Intuitive
Sunnyvale, California
08.2009 - Current
Led the execution of training 650+ new hires per year in the Intuitive flagship onboarding program, CAST achieving a 98% graduation rate YoY and improvement in milestone sales activities 90 days post CAST YoY
Developed and managed a high-performing commercial training team to achieve corporate objectives and drive sales engagement.
Developed and implemented training programs for sales team to enhance skills and product knowledge, resulting in improved sales performance
Collaborated with cross-functional leadership to facilitate successful product launches, aligning training initiatives with strategic goals
Created performance metrics to monitor team progress and ensure alignment with strategic targets, such as 90+ NPS score for corporate training program, CORE.
Scaled local training programs, expanding team from 5 employees to 75+ to meet global business needs
Drove training innovation through AI and VR powered solutions to reduce sales team time to proficiency
Facilitated executive meetings with business leaders and cross-functional peers to align departmental priorities with overall commercial strategy across international teams.
Sr. Sales Training Specialist
Medtronic
Sunnyvale, California
02.2008 - 09.2009
Developed and executed training programs for orthopedic sales teams on medical devices and technologies.
Facilitated workshops to enhance product knowledge and sales techniques.
Collaborated with cross-functional teams to align training materials with business goals.
Co-traveled with field sales teams and provided solo case support.
Created and delivered presentations to educate staff on new products, services, customer service standards, policies and procedures.
Sales Representative
Roche
Palo Alto, California
11.2006 - 01.2008
Developed strong relationships with nephrology and primary care physicians to drive product awareness.
Exceeded sales quota targets by 150%
Prepared sales presentations tailored to care center needs.
Senior Hospital Sales Representative
Pfizer
Stanford, California
05.2001 - 11.2006
Exceeded sales quota targets year over year
Developed strong relationships with physicians and hospital healthcare professionals to promote Pfizer
Conducted product presentations and training for medical staff in clinics and hospital setting.
Developed and implemented strategic plans to increase market share for hospital products.
Sr. Sales Representative
ADP (Automatic Data Processing)
Los Angeles, California
08.1998 - 05.2001
Exceeded sales quota targets YoY
Earned prestigious Presidents Club award for exceeding sales targets in 2000
Managed full sales cycle, identifying leads through phone, door-to-door, and networking while utilizing CRM to track activity and strategy.
Cultivated strong client relationships to assess payroll needs and deliver tailored solutions.
Presented ADP solutions to improve client workforce management and address specific challenges.
Education
Bachelor of Arts - Sociology With Business Administration
University of California, Los Angeles (UCLA)
Los Angeles, CA
05-1998
Skills
Training program development
Sales performance enhancement
Performance metrics creation
Strategic planning
Innovation management
Executive facilitation
Cross-functional collaboration
Team leadership
Timeline
Sr. Director, Commercial Learning
Intuitive
08.2009 - Current
Sr. Sales Training Specialist
Medtronic
02.2008 - 09.2009
Sales Representative
Roche
11.2006 - 01.2008
Senior Hospital Sales Representative
Pfizer
05.2001 - 11.2006
Sr. Sales Representative
ADP (Automatic Data Processing)
08.1998 - 05.2001
Bachelor of Arts - Sociology With Business Administration
Corporate Learning Mgr / Sr. Underwriting Admin Ma at Old Republic AerospaceCorporate Learning Mgr / Sr. Underwriting Admin Ma at Old Republic Aerospace