Barbara Shinholster
Bradenton,FL
Summary
Highly organized and detail-oriented person with more than 10 years experience of customer service. Who continually maintains a positive attitude while interacting with demanding clients.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Civil Child Support Processing Clerk
Sarasota Clerk Of Courts
2000 Main Street Sarasota, Fl 34234
06.2019 - 04.2024
- Filed electronic and hard copy documents to maintain organized records.
- Typed 30 wpm, allowing for fast and accurate data entry.
- Created reports for managers to review.
- Audit client profiles/ accounts for hearing.
- Directed client to certain websites to file Pro Se motion or self help center in Law library.
- Inform clients when delinquent in payments.
- We update/keep records for Clerks office.
Criminal Courts/Criminal Intake Clerk
Sarasota Clerk Of Courts
2000 Main Street Sarasota, Fl 34243
07.2016 - 10.2019
- Create a profile/ Case with all information provided by police departments or any other agency involved in case.
- All documents are filed in each case from all agency and State Attorney Office
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Charges are added in initial phase of case and later updated as State Attorney file their final charges.
Records Clerk
Manatee County State Attorney Office
11.2007 - 07.2016
- Entered new cases into company database.
- Answered and quickly redirected up to 30 calls per hour.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Helped distribute employee notices and mail around the office.
- Maintained a clean reception area, including lounge and associated areas.
- Screened all visitors and directed them to the correct employee or office.
Legal Assistant
Manatee County State Attorney Office
11.2007 - 06.2012
- Created, indexed and maintained client binders.
- Received and placed telephone calls to clients and prospective clients.
- Processed appeals, motions and pretrial agreements.
- Assisted attorneys in collecting information such as employment, medical and other records.
- Scheduled all appointments, appearances and briefings.
- Filed documents with the courts on behalf of the attorney.
- Maintained calendar and tickler system for associate attorney.
- Obtained signatures from attorneys for legal documents.
- Processed appeals, motions and pretrial agreements.
- Directed and coordinated law office activity, including delivery of subpoenas.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Acted as first point of contact for all clients.
Sales Associate
Beall's Outlet
10.2007 - 02.2008
- Greeted customers in a timely fashion, while quickly determining their needs.
- Responded to all customer inquiries thoroughly and professionally.
- Worked night and weekend shifts during holiday season.
- Answered customer questions about product availability and shipment times.
- Accurately logged all daily shipping and receiving orders.
- Processed cash and credit payments rapidly and accurately.
Quality Control Inspector
ProTec Electronic Company
09.1995 - 11.2007
- Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
- Adjusted alignment of drills, cutters, dies, guides, and holding devices.
- Assisted machine operators with finished pieces.
- Collated components for assembly.
- Coordinated and supervised assembly work for couplers and rolling assembly crews.
- Maintained necessary level of communications between shifts.
- Responsible for achieving production requirements.
- Trained labor employees to perform assembly and manufacture of product.
- Ensured that all health and safety guidelines were followed.
- Made sure that products were produced on time and are of good quality.
- Monitored product standards and quality-control programs.
Shipt Shopper
Target
Bradenton, FL
10.2025 - Current
- Optimized order picking and delivery processes to enhance customer satisfaction.
- Oversaw inventory management by utilizing mobile scanning technology to ensure accuracy.
- Responded swiftly to evolving customer demands and fluctuations in product availability.
- Streamlined communication with store staff to ensure accurate product sourcing.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
Medical Intake Representative
Bio Genetics Laboratory
St. Petersburg, FL
02.2026 - 02.2026
- Managed patient intake processes, ensuring accurate data entry into laboratory information systems.
- Streamlined documentation procedures, reducing processing time for patient registrations and referrals.
- Educated clients on available services and programs, empowering them to make informed decisions about their care options.
- Resolved escalated issues with professionalism and empathy, earning trust from both colleagues and clientele alike.
- Managed high call volumes while maintaining a professional demeanor, ensuring a positive experience for all callers.
Education
High School Diploma -
Southeast High School
1200 37th Avenue West, Bradenton, Florida, 34208Associate of Science - Physical Therapy
State College Of Florida/ Manatee Community College
5840 26th Street West, Bradenton, FloridaSkills
- Professional phone etiquette
- Excellent communication skills
- Team building
- Multi-line phone proficiency
- Customer service-oriented
- Flexible
- Accurate and detailed
- Works well under pressure
- Appointment setting
Timeline
Medical Intake Representative
Bio Genetics Laboratory
02.2026 - 02.2026
Shipt Shopper
Target
10.2025 - Current
Civil Child Support Processing Clerk
Sarasota Clerk Of Courts
06.2019 - 04.2024
Criminal Courts/Criminal Intake Clerk
Sarasota Clerk Of Courts
07.2016 - 10.2019
Records Clerk
Manatee County State Attorney Office
11.2007 - 07.2016
Legal Assistant
Manatee County State Attorney Office
11.2007 - 06.2012
Sales Associate
Beall's Outlet
10.2007 - 02.2008
Quality Control Inspector
ProTec Electronic Company
09.1995 - 11.2007
High School Diploma -
Southeast High School
Associate of Science - Physical Therapy
State College Of Florida/ Manatee Community College