Summary
Overview
Work History
Education
Skills
Timeline
Intro to AI Google certification
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Barbara Simpson

New York City,NY

Summary

Accomplished sales and hospitality professional with 20+ years of experience in group travel, event sales, and high-volume entertainment venues. Skilled at selling hotel room blocks worldwide, building strong client relationships, and delivering outstanding guest experiences. Recognized for people skills, adaptability, and the ability to drive revenue while maintaining a client-focused approach. Seeking a part-time role that leverages proven sales expertise, customer engagement, and organizational strengths.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

36
36
years of professional experience

Work History

Bartender / Guest Services

Madison Square Garden
2018.01 - Current
  • Delivered high-volume hospitality service at one of the world’s top venues.
  • Increased sales by upselling premium products and engaging guests with personalized service.
  • Contributed to repeat patron satisfaction through strong interpersonal and problem-solving skills. Reached a ranking of #4 fastest bartender reaching over 1 million in sales every year.

Sales Representative

Group To Go
2019.01 - 2023.01
  • Sold hotel room blocks for conventions, festivals, retreats, and events worldwide.
  • Cultivated strong client relationships through attentive service and tailored solutions.
  • Consistently exceeded sales goals by identifying opportunities and closing contracts.
  • Coordinated logistics and ensured client satisfaction from booking through event completion.

Bartender / Client Engagement

Irving Plaza & Gramercy Theatre (Live Nation Venues)
2000.01 - 2018.01
  • Provided fast, friendly, and professional service during live concerts and events.
  • Consistently drove sales in a high-energy, customer-focused environment.
  • Built rapport with diverse clientele, ensuring positive guest experiences.

Artist & Label Manager

Atlantic Records / Independent Blues Label
1990.01 - 2000.01
  • Managed artists, producers, and mixers, driving careers through strategic promotion and sales.
  • Founded and ran a blues-focused label under Atlantic Records, overseeing operations and revenue growth.
  • Negotiated contracts and cultivated industry partnerships across music and entertainment.

Education

Bachelor’s Degree -

New York University (NYU)

Skills

  • Sales negotiation
  • Customer engagement strategies
  • Group travel coordination
  • Event & Venue Operations
  • Effective relationship management
  • High-volume customer service
  • Communication & Collaboration

Timeline

Sales Representative

Group To Go
2019.01 - 2023.01

Bartender / Guest Services

Madison Square Garden
2018.01 - Current

Bartender / Client Engagement

Irving Plaza & Gramercy Theatre (Live Nation Venues)
2000.01 - 2018.01

Artist & Label Manager

Atlantic Records / Independent Blues Label
1990.01 - 2000.01

Bachelor’s Degree -

New York University (NYU)

Intro to AI Google certification

Courera Course Certificate in Intro to AI

Barbara Simpson