Barbara Smith
Canfield,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Branch Administrator III
Graybar Electric Company, Inc
Youngstown, OH
11.1999 - Current
- Managed Accounts Receivables in timely manner to maintain 2% cash discounts through SAP process Logistic Invoice Verification (LIV) workflow. Corresponded with supplier and corporate accounting for quick resolution on shortages, damages, and invoice errors.
- Worked with corporate Inventory Planner (IP) and supplier to maintain product for cost, proper identification and availability.
- Maintained SAP and WMS system synchronization of inventory for product availability and order processing.
- Researched and quickly identified product. Used SAP and other resources to correctly identify material. Saved company $10,000 within minutes of product scheduled for disposal.
- Filed freight claims for nonconforming, lost or damaged product. Coordinated resolution between customer, carrier and supplier. Mitigated resolution as necessary.
- Managed several sales order and inventory reports daily, monthly and year end closing. Microsoft Word and Excel used to create documents and reports for management and coworkers.
- Provided primary customer support to internal and external customers. Investigated, analyzed, and corrected customer service issues with courteous, prompt results.
- Provided back up for administration manager. Trained team members to ensure ability to perform their respective tasks.
- Local branch trainer for new WMS program.
- Assisted with start-up of new, out-of-state, branch location.
- Interviewed and set up vending and cleaning services for local branch.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Procured supplies for office and warehouse use and maintenance.
- Participated in continuous improvement. Generated suggestions and engaged in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record. Consistently arrived to work ready to start immediately.
- Received numerous awards for Excellence in Customer Service by Internal and External customers.
Pharmacy Technician
Walmart Inc.
Youngstown, OH
05.1997 - 11.1999
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- While at Walmart, received awards for Excellence in Customer Service and Customer Savings Programs
Pharmacy Technician
The Medicine Shoppe® Pharmacy
Youngstown, OH
03.1994 - 05.1997
- In addition to responsibilities at Walmart, tasks also consisted of reconciliation of daily sales report to cash receipts and insurance payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
No Degree - Accounting And Business Administration
Youngstown State University
Youngstown, OHMedical Assisting – Certification - Medical Assisting
Mahoning County Career and Technical Center
Canfield, OHSkills
- 20 years of extensive experience with Systems Applications and Products (SAP) and Warehouse Management System (WMS)
- Typing and 10-Key Entry
- Courteous with Strong Customer Service Mindset
- Microsoft Office 365
- Interpersonal communication
- Branch Trainer
- Accounts Receivables and Payables
- Supplier Account Management
- Detail Oriented
- Strong Analytical and Problem-Solving Skills
- Supply Procurement
Timeline
Branch Administrator III
Graybar Electric Company, Inc
11.1999 - Current
Pharmacy Technician
Walmart Inc.
05.1997 - 11.1999
Pharmacy Technician
The Medicine Shoppe® Pharmacy
03.1994 - 05.1997
No Degree - Accounting And Business Administration
Youngstown State University
Medical Assisting – Certification - Medical Assisting
Mahoning County Career and Technical Center
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