Barbara Smith
Franklin,TX
Summary
Proven track record in delivering exceptional customer service and support, honed across roles at Franklin Supermarket and in healthcare settings. Demonstrates strong work ethic and empathy, ensuring high accuracy in transactions and quality patient care. Skilled in multitasking and maintaining operational efficiency, contributing to improved patient and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Cashier/Deli Clerk
Franklin Supermarket
12.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Franklin Independent School District
05.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Certified Nursing Assistant
Brazos Presbyterian Retirement Home
04.2020 - 03.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Franklin Nursing Home
06.2019 - 04.2020
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nurse Aide
Calvert Independent School
11.2017 - 07.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Direct Care Staff Member
Sheltering Harbour
04.2013 - 08.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Medical Office Assistant Certificate - Office Aide
Blinn College
Brenham, TX05.2010
LVN Certificate - Nursing
McClennan Community College
Waco, TX02.1983
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Food Service Worker
Franklin Independent School District
05.2023 - 08.2024
Cashier/Deli Clerk
Franklin Supermarket
12.2022 - Current
Certified Nursing Assistant
Brazos Presbyterian Retirement Home
04.2020 - 03.2022
Certified Nursing Assistant
Franklin Nursing Home
06.2019 - 04.2020
Certified Nurse Aide
Calvert Independent School
11.2017 - 07.2019
Direct Care Staff Member
Sheltering Harbour
04.2013 - 08.2018
Medical Office Assistant Certificate - Office Aide
Blinn College
LVN Certificate - Nursing
McClennan Community College
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