Barbara Stewart
Timberlake,USA
Summary
I am a Determined and Motivated Individual who is Ambitious and a Self-Starter. I am Organized and Flexible and love a good challenge. Top-notch communicator with excellent time management, administrative and customer service skills. A resourceful specialist offering expertise in problem-solving, data analysis and customer service. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Aging Specialist
Kerr-Tar Council of Governments
04.2022 - 05.2024
- Provides technical assistance to agencies regarding programs and services for the aging; Works directly with older persons or agencies; Develops and participates in liaison activities with private, public and voluntary agencies concerning the aging.
- Attends meetings and speaks to groups concerning the problems of older persons; Assists in the interpretation of state and federal policies, rules and regulations and formulates office and program policies and procedures.
- Maintains services records; Performs Information and Referral functions and maintains current Information and Referral listing of services; Monitors services relating to senior services;
- Serves at the Local Coordinator for Senior Games for Person, Granville, Franklin, Vance and Warren Counties
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
Director of Adult Day Services
Person County Group Homes, Inc.
09.1997 - 08.2021
- Work there part-time as an on-call staff overseeing the coordination of programs, provide training to direct care support staff, ensuring the well-being and fulfillment the participants in 2 adult day programs; supervise and empower Day Program Staff, ensuring compliance and fostering a positive team environment
- Drive the implementation and monitoring the Adult Day Care Program; Process referrals and applications; Ensure timely completion of reports, forms, and participant records;
- Maintain strong connections with families, keeping them informed of program plans, changes and progress;
- Development, program documentation, and service plan evaluation; Maintaining their files and keeping up with their performance.
- Upkeep on the entire systems maintenance and the maintenance supervisor.
- Responsible for gathering the information and processing the leases for the entire group home system both new and renewals; Responsible for the inspections for the group home system and working with ARC and HUD
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Education
Some Business Courses -
Piedmont Community College
High School Diploma -
Person High School
Roxboro, North Carolina06.1983
Skills
- Leadership
- Fast Learner
- Communication
- Computer Skills - previously served on IT committee
- Problem Solving
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Supervision Experience
- Advanced Communication
- Technical communication
- Proficient in Microsoft Office Suites
- Emergency Response
- Head of Maintenance Department
- Self Motivation
- Time Management, multitasking, and attention to detail
- Organizational Skills
Certification
First Aid & CPR & Medication Administration
Hobbies and Interests
- Travel
- Family
- Church
- Cooking & Baking
Volunteer Experience
Volunteer at my grandchildren's schools
Timeline
Aging Specialist
Kerr-Tar Council of Governments
04.2022 - 05.2024
Director of Adult Day Services
Person County Group Homes, Inc.
09.1997 - 08.2021
Some Business Courses -
Piedmont Community College
High School Diploma -
Person High School
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