BARBARA TORRANCE
Indianapolis,IN
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
11
11
years of professional experience
1
1
Certification
Work History
School Bus Operator
First Student Inc.
07.2020 - Current
- Adheres to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performs bus driving duties while keeping student safety in mind to maintain a good safety record.
- Communicated timely and vital information to parents to promote good communication and transparency.
- Inspected bus and safety emergency equipment and verified safe working order for student and driver use.
- Operated bus and navigation equipment in alignment with company safety, and DOT local traffic standards and regulations.
- Carried out day-to-day duties accurately and efficiently.
- managed 30-40 students daily
Uber Driver
Uber Technologies Inc.
04.2024 - Current
- Improves rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Enhances customer service by providing prompt and courteous transportation to passengers.
- Boosts earnings through efficient route planning and strategic scheduling of rides.
- Ensures passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Communicate effectively with passengers, providing transportation to and from their desired destinations to ensure a superior customer experience.
- Ensures vehicles were maintained in clean and excellent condition while delivering top-notch customer service and resolving any issues promptly.
- Load and unload vehicles, identified the most efficient routes, and demonstrated composure in high-pressure situations.
- Follow GPS directions accurately.
- Attains and maintains a flawless 5-star Uber rider rating.
Lyft Driver
Contracted
08.2020 - 04.2024
- Pick up riders at designated locations greet them upon vehicle entry and verify drop-off location
- Place safety as top priority for transport
- Achieves high customer ratings on post-trip surveys for timeliness, vehicle cleanliness as well as good customer service.
- Transports 25-30 passengers daily
Dialysis Patient Care Technician
Davita Eagle Highlands
12.2015 - 10.2018
- Traveled to community hospitals contracted by DaVita to provide quality patient care with empathy and consistency
- Promoted from Renal technician to renal trainer in 1 year.
- Operated and maintained dialysis machines, ensuring safe and effective treatment delivery.
- Monitored patients' vital signs and provided comfort during treatments.
- Collaborated with multidisciplinary healthcare teams to deliver comprehensive patient care.
- Educated patients on dialysis procedures, lifestyle adjustments, and medication management.
- Responded to emergencies and adhered to regulations and facility policies to ensure patient safety.
- Pursued continuing education and professional development to uphold high standards of care.
Dialysis Patient Care Technician
Indiana University Hospital
09.2013 - 12.2015
- Operated and maintained dialysis machines, ensuring safe and effective treatment delivery.
- Monitored patients' vital signs and provided comfort during treatments.
- Collaborated with multidisciplinary healthcare teams to deliver comprehensive patient care.
- Educated patients on dialysis procedures, lifestyle adjustments, and medication management.
- Responded to emergencies and adhered to regulations and facility policies to ensure patient safety.
- Pursued continuing education and professional development to uphold high standards of care.
- treated 12 patients daily
Education
Bachelor of Science - Psychology
Cappella University
Minneapolis, MN08.2025
IUPUI
Skills
- Effective Oral/Written/Interpersonal Communications
- Detail-Oriented
- Teamwork/Collaborative
- Multi-tasked
- Dependable and Reliable
- Map Reading and Navigation Skills
- Documentation and Reporting
- Vehicle Cleaning and Maintenance
- Valid Driver's License
- Current CDL License
- Safe Driving
- Customer Service
- Problem-Solving
- Route Management
Certification
- Licensed Health insurance producer-04/21-03/31/24
Languages
French
Native or Bilingual
Timeline
Uber Driver
Uber Technologies Inc.
04.2024 - Current
Lyft Driver
Contracted
08.2020 - 04.2024
School Bus Operator
First Student Inc.
07.2020 - Current
Dialysis Patient Care Technician
Davita Eagle Highlands
12.2015 - 10.2018
Dialysis Patient Care Technician
Indiana University Hospital
09.2013 - 12.2015
Bachelor of Science - Psychology
Cappella University
IUPUI
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