MEDICAL ASSISTANT
Barbara Wenzel
ORTHOPEDIC SURGEONS INC (OSI)
Platte City,MO
11
Years of experience
2
Certification
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CCMA position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Certified Medical Assistant
1 Year 6 Months- Administered patient care and assisted with examinations to ensure comfort and accuracy.
- Managed electronic health records, ensuring regulatory compliance and improving data retrieval efficiency.
- Coordinated patient scheduling and follow-ups, enhancing appointment adherence and workflow efficiency.
- Trained new staff on clinical procedures and office protocols, fostering a collaborative team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere by greeting patients warmly, checking them in efficiently, and answering questions about their visit or overall healthcare needs.
- Promoted office efficiency by coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
CCMA II
2 Years- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed electronic health records, ensuring timely updates and compliance with privacy regulations.
- Assisted in patient examinations and collected vital signs to ensure accurate health assessments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Prepared and administered medications to alleviate patient symptoms.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with healthcare providers to develop individualized care plans tailored to patient needs.
Assistant General Manager
2 Years 5 Months- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Patient Scheduling Coordinator
1 Month- Streamlined patient appointment scheduling using electronic health record systems, enhancing workflow efficiency.
- Coordinated communication between patients and medical staff to ensure timely care delivery.
- Implemented process improvements that reduced scheduling conflicts and optimized resource allocation.
- Trained new staff on scheduling protocols and software functionalities to maintain operational continuity.
- Monitored patient flow and adjusted schedules proactively to minimize wait times and improve satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Worked closely with other departments to resolve complex scheduling conflicts or accommodate special requests from patients or physicians.
Assistant Manager
1 Year 10 Months- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
CCMA - Medical Assistant
Skills
Social Perceptiveness
Conflict Resolution
Problem-Solving
MS Office
First Aid/CPR
Multitasking
Flexible and Adaptable
Microsoft Word
Supervision and leadership
Calendar management
Healthcare industry
Appointment scheduling
Data entry proficiency
Medical terminology
Insurance verification
Patient confidentiality
HIPAA compliance
Strong organization
Patient relations
Multi-line telephone system control
Authorization coordination
Teamwork
Customer service
Cooking
I love making and trying new and interesting recipes from around the world. Sharing them with friends, Family, and Co-workers.
Certification
- Certified CCMA, NHA
- Certified BLS, AHA
- Breath Alcohol Test
- DOT Physical
- Federal Drug Screening
Timeline
Patient Scheduling Coordinator
ORTHOPEDIC SURGEONS INC (OSI)
2026.08 - CurrentRead More
Certified Medical Assistant
NEXTCARE URGENT CARE
2025.02 - 2026.08Read More
CCMA II
UCHealth Medical Group
2023.02 - 2025.02Read More
Assistant General Manager
B Good
2017.02 - 2019.07Read More
Assistant Manager
Steak N Shake
2015.04 - 2017.02Read More
Pima Medical Institute, TX, US
CCMA from Medical Assistant
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