Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
32
32
years of professional experience
1
1
Certification
Work History
CEO
Wolfe Animal Resources, Inc
11.2018 - Current
Networking to connect people and organizations to successfully find resources for existing issues
Fundraising in order to provide the necessary services to those in need
Attend state functions to gain connections for legislation changes.
Cosmetologist
Southern Accent Salon
10.2000 - Current
Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
Provided customer service and addressed customer complaints in a timely manner.
Created marketing campaigns to increase clientele base through social media platforms and other outlets.
Recruited new employees based on skill level, qualifications and customer service skills.
Independent Contractor
Tucker & Tucker LLC
08.2004 - 08.2009
Co-owned scheduled sub contractors, worked with buyers to personalize their home, personalized spec homes
Supervised landscaping crew, invoices and payroll.
Monitored construction progress, communicated project updates and identified potential problems or delays.
Assigned tasks to subcontractors and monitored their performance to ensure quality standards were met.
Inspected finished projects to guarantee quality control compliance.
Paralegal
Westmoreland, Patterson, Moseley & Hinson, LLP
08.1992 - 08.1994
Title searches, Administrative Support
Reviewed documents to identify relevant information such as legal description of property, name of grantor and grantee, consideration amount and other pertinent data.
Drafted abstracts containing detailed summaries of all documents related to a specific parcel of land.
Performed title searches to determine the chain of ownership of parcels in question.
Researched public records including deeds, mortgages, liens, judgments, tax records and other related documents.
Conducted research using online databases and resources such as county recorder offices or government agencies.
Education
Realtor Course, Real Estate -
Donald Free Real Estate
01.2024
Associate's degree, Criminal Justice and Corrections -
National Paralegal College
01.1992
Associate of Arts - AA, Computer Programming, Specific Applications -
Crandall Jr College
08.1990
Skills
Written and Verbal Communication Skills
Sales and productivity
Strategic Thinking
Analytical Skills
Empathy for Clients
Customer Service
Contractor Management
Office Administration
Research Skills
Certification
Paralegal - Mercer University
Certified Paralegal (CP) - Mercer University
Paralegal Certificate - Mercer University
Cosmetologist [Master] - Cosmetology School of Arts and Sciences
Timeline
CEO
Wolfe Animal Resources, Inc
11.2018 - Current
Independent Contractor
Tucker & Tucker LLC
08.2004 - 08.2009
Cosmetologist
Southern Accent Salon
10.2000 - Current
Paralegal
Westmoreland, Patterson, Moseley & Hinson, LLP
08.1992 - 08.1994
Realtor Course, Real Estate -
Donald Free Real Estate
Associate's degree, Criminal Justice and Corrections -
National Paralegal College
Associate of Arts - AA, Computer Programming, Specific Applications -
Laboratory Animal Caretaker at Upstate Medical University, Dept. of Laboratory Animal ResourcesLaboratory Animal Caretaker at Upstate Medical University, Dept. of Laboratory Animal Resources
Agri Business Facilitator at Bihar Kosi Basin Development Project (World Bank Funded), Animal & Fisheries Resources Department, Govt. of BiharAgri Business Facilitator at Bihar Kosi Basin Development Project (World Bank Funded), Animal & Fisheries Resources Department, Govt. of Bihar