Barbara Bernal
Las Cruces,NM
Summary
Hardworking and reliable Dental Claims Specialist with over ten years of experience in accounts receivable and account management. Offering people skills, ambitious drive, and dependability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
20
20
years of professional experience
Work History
Dental Claims Specialist
KidsKare PC
01.2006 - Current
- Answered inbound calls to provide information, answer questions or discuss payment options.
- Resolved collections by examining customer payments, payment history and coordinating contact with collections.
- Used Dentrix enterprise to enter private Insurance and Medicaid payments to patient's accounts.
- Generated monthly statements for accounts receivable operations.
- Examined customer payment history and coordinated collections arrangements.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Delivered exceptional customer service to all clients by effectively communicating information and actively listening to concerns.
- Interact it different insurance companies to Review policies and determine appropriate levels of coverage and assist with approval or denial decisions.
- Trained front office staff to use Dentrix in order to perform their duties proficiently.
Success Consultant
EAssist
09.2020 - 05.2023
- Utilized Dentrix Enterprise and Open Dental to accurately post private insurance and Medicaid payments to patient accounts.
- Collaborated with team members to manage accounts receivable, ensuring insurance claims were corrected and resubmitted promptly for timely reimbursement.
- Prepared and transmitted daily insurance claims accurately to multiple insurance carriers.
Cashier
Walmart
06.2006 - 08.2006
- Processed returned items in accordance with store policy.
- Processed customer payments quickly and returned exact change and receipts.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
Education
AAS - Health Information Technology - Health Information Technology
New Mexico State University - Dona Ana Community College
Las Cruces, NM12-2030
High School Diploma -
Deming High
Deming, NM4 2006
Skills
- Collections
- Communication Skills
- Payment coordination
- Proficient in Dentrix and Open Dental Software
- Proficient in Microsoft Office
- Claims investigation
Education and Training
true,other,other
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Success Consultant
EAssist
09.2020 - 05.2023
Cashier
Walmart
06.2006 - 08.2006
Dental Claims Specialist
KidsKare PC
01.2006 - Current
AAS - Health Information Technology - Health Information Technology
New Mexico State University - Dona Ana Community College
High School Diploma -
Deming High