Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Kathy Otto

Claims/Billing Specialists
Corsicana,TX

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Detail-oriented and methodical Claims/Billing Specialist) offering 20 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Efficient billing professional with 20 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Claims/Billing Specialist

CHS Navarro Regional Hospital Ob/Gyn Clinic
05.2009 - Current

Reprocess rejections, and files appeals for claim denial to ensure maximum reimbursement for services provided.

Contact patients for updated insurance
information when necessary.

Contact insurance companies regarding outstanding insurance companies companies regarding outstanding balances, identify what is needed for resubmission, check edibility, ensure authorization is on file, verify claim status on payer websites (Availity, Passport & Medicaid) to ensure all necessary information has been satisfied to resolve account balance.

Monitor and follows-up on A/R aging.

Excellent communication and strong problem-solving skills.

Capable of prioritizing workflow and able to ensure deadlines are met.

Answers patient calla and responds to question timely.

Ensures patient account billing information and account balances are accurate and makes necessary adjustments in the computer system and documents all activity taken on the account for audit trail.

Calling insurances to prior auth surgeries and birth control devices.

Calling patient with surgery amount due before procedure.

Helping the new doctors to learn Athena, answer all patient cases on why patient owes balances. We have 3 doctors and one PA-C.

Education

No Degree - Medical Secretary

Herzing Institutes
Birmingham, AL
11.1977

Skills

  • Report Compiling
  • Services Rendered Documentation
  • Customer Engagement
  • Accounts Receivable Expertise
  • Collections
  • Customer Contact
  • Error Revision
  • Diagnostic Codes
  • Collection Practices
  • Billing Systems and Software
  • Review Documents
  • Insurance Confirmation
  • Health Information Policy and Procedure Development
  • Month-End Closing Procedures
  • Verify Data
  • Records Preparation
  • Charges and Rates Documentation
  • Maintain Records
  • Fee and Charge Computation
  • Medical Billing and Collections
  • Coding Proficiency
  • Information Updates
  • Claim Processing
  • Correct Errors
  • Records Organization and Review
  • Submitting Insurance Documents
  • Billing Dispute Resolution
  • Billing Best Practices
  • Microsoft Office

Timeline

Claims/Billing Specialist

CHS Navarro Regional Hospital Ob/Gyn Clinic
05.2009 - Current

No Degree - Medical Secretary

Herzing Institutes
Kathy OttoClaims/Billing Specialists