Barbara (Bu’) Domenech
Valley Stream,NY
Summary
Dynamic customer service professional with a proven track record at Home Depot, recognized for exceptional service and strong communication skills. Adept in curriculum development and lesson planning, I excel in fostering positive customer relations and resolving issues efficiently, ensuring high satisfaction and loyalty. Committed to delivering outstanding results through active listening and multitasking abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Customer Service Garden Center
Home Depot
Elmont, New York
04.2017 - Current
- Recognized by management for providing exceptional customer service
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cosmetology/Nail Enhancer Teacher
BOCES - PREMM Learning Center
Carle Place, NY
09.1998 - 06.2020
- Created lesson plans including teaching customer service and chose supporting materials to promote positive learning experiences.
- Provided individualized instruction to meet the needs of all students.
- Developed and implemented lesson plans based on curriculum objectives.
Owner/Operator
Self-employeed
Valley Stream, NY
01.2001 - 03.2020
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Exceeded client satisfaction by winning competitions and doing competition work on my clients.
Education
Bachelor of Arts - Occupational Education
NYIT Occupational Education
Westbury, NY06-1997
High School Diploma -
Sewahaka Boces
Elmont, NY06-1981
Skills
- Customer service
- Curriculum development
- Product knowledge
- Lesson planning
- Active listening
- Time management
- Communication skills
- Multitasking Abilities
- Good Telephone Etiquette
- Friendly, positive attitude
- Multitasking
- Customer relations
Accomplishments
- Awarded by nails magazine, as one of the top 25 nail technicians in the nation. Rated one of the best nail technicians in New York. Associated with pass clubs such a V.I.C.A. Long Island teaching guild, National Teaching Association, National Nail Technician Group, S.E.P.T.A. And Girlscouts
Affiliations
- Ballroom dancer
- Gardner
- Single Mother of 3
- Homeowner
- Multi Pet owner
Certification
- Cosmetology license
- Previous private and public teaching licenses
- Previous Supervisor/Examiner Dept of State
- Previous business license
Timeline
Customer Service Garden Center
Home Depot
04.2017 - Current
Owner/Operator
Self-employeed
01.2001 - 03.2020
Cosmetology/Nail Enhancer Teacher
BOCES - PREMM Learning Center
09.1998 - 06.2020
Bachelor of Arts - Occupational Education
NYIT Occupational Education
High School Diploma -
Sewahaka Boces
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