Hi, I’m
Bárbara Romão
New York,NY
Summary
Besides an exceptional experience and academic background for the past two years I have developed essential skills in the areas of Project and Product management, Supply Chain & Logistics and Continuous Improvement in one of the largest telecommunications company - Nokia.
While remotely working from Europe, I managed North America's and Canada's market. I have taken the initiative to re-innovate workflows and processes to efficiently monitor disruptions at the supply chain level. Consequently, I have developed transversal skills and achieved personal goals such as global team-working, and result-oriented performance.
Overview
7
years of professional experience
Work History
Nokia
Order Management Coordinator
01.2022 - 09.2023
Job overview
- Managed the US and Canada market while working remotely from Europe, overseeing order intake and ensuring safe and accurate delivery of items to designated drop-off points for multiple clients
- Implemented a new tracking system which reduced delivery errors and increased customer satisfaction by providing real-time updates on package location and estimated delivery times
- Managed invoicing process upon full delivery of the materials to respective clients, leading to a decrease in billing errors
- Nokia works with various clients and handles a wide range of products, including software (SW), technical hardware (Tech HW), and emerging technologies like 5G
- Facilitated clear and timely communication with clients to ensure their needs were met and expectations exceeded.
Nokia
Customer Supply Coordinator
01.2021 - 12.2021
Job overview
- Continued to oversee order intake and safe delivery of items for the US and Canada market but also collaboratedclosely with Project Managers to align customer requirements with project goals, facilitating effectivecommunication and project coordination.
Self-employeed
Portuguese and Spanish Tutor
09.2019 - 05.2020
Job overview
- As a portuguese native speaker and spanish speaker, I provided tutoring services to children and young adults, tailoring lessons to their specific needs and skill levels.
- Conducted tutoring sessions both in-person at student's homes and online, offering flexibility in learning options.
- Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
- Also, offered translation services for simple documents, upon request, ensuring accurate and effective communication between languages.
Partilha Fundamental
Sales Team Leader
01.2017 - 08.2019
Job overview
- Coordinated and led a team of 10/15 individuals to achieve set goals
- Responsible for developing the sales team, coordinating sales operations and implementing sales techniques thatwould allow the team to reach the goals set previously
- The goal of the team would be set based in the game being played and it would focus on maximizing the sales of
- Benfica Merchandising and promoting the brand.
Education
Universidade Lusófona Lisbon, Portugal
Master of Arts from Diplomacy And International Relations
09.2023
University Overview
- Thesis: The Community of Portuguese Speaking Countries and the Construction of a Lusophone Space
Instituto Superior De Ciências Sociais E PolíticasLisbon, Portugal
Bachelor of Science from Public Administration
06.2019
West Thames CollegeFeltham, London
Some College (No Degree) from English Course
Skills
- Data Entry
- ERP and SAP
- Spreadsheet Tracking
- Order and Invoice Processing
- IBM SPSS Statistics
- Microsoft Office (Excel, Word, PowerPoint)
- Driver's License
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Order Management Coordinator
Nokia
01.2022 - 09.2023
Customer Supply Coordinator
Nokia
01.2021 - 12.2021
Portuguese and Spanish Tutor
Self-employeed
09.2019 - 05.2020
Sales Team Leader
Partilha Fundamental
01.2017 - 08.2019
Universidade Lusófona
Master of Arts from Diplomacy And International Relations
Instituto Superior De Ciências Sociais E Políticas
Bachelor of Science from Public Administration
West Thames College
Some College (No Degree) from English Course
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