Dynamic and resourceful professional with experience in medical records, procedures and excelling in patient-focused care and HIPAA compliance. Proven ability to enhance patient satisfaction through strong communication and meticulous records management. A dedicated team player committed to continuous learning and improving healthcare delivery. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
37
37
years of professional experience
Work History
Animal Caretaker
Big Sky Corgis
06.2006 - Current
Provided daily care for animals, ensuring health and safety standards were consistently met.
Fed and watered animals to provide necessary nutrients and keep pets healthy.
Supported animal adoptions, matching pets with suitable families for successful rehoming.
Medical Transcriptionist
Manya Helman, MD
09.2001 - 09.2008
Transcribed medical dictations with high accuracy, ensuring clarity and adherence to formatting guidelines.
Collaborated with healthcare providers to clarify terminology and improve transcription quality.
Maintained confidentiality of patient records in compliance with HIPAA regulations during transcription process.
Utilized electronic health record systems for efficient documentation and retrieval of patient data.
Assisted in training new staff on transcription protocols and software usage for improved team performance.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
Sales Associate
Nordstrom
09.1993 - 10.1996
Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Executed daily visual merchandising standards to create appealing product displays and optimize sales.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bible Release Teacher
Dale Price
09.1990 - 06.1996
Developed engaging lesson plans to enhance student understanding and retention.
Implemented classroom management strategies to foster a positive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Medical Assistant
Newberg Internal Medicine
06.1988 - 09.1990
Provided patient education on treatment plans and preventive care measures, enhancing patient engagement and understanding.
Collaborated with healthcare teams to coordinate patient care, fostering a positive environment for patients and staff.
Conducted routine laboratory tests and maintained accurate documentation of results for physician review.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Empowered patients through education on self-management techniques for chronic conditions.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.