Hayley Burns
North Java,NY
Summary
Solid background caring for diverse animals. Devoted to maintaining health and well-being. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Responsible sandwich artist known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food.
Overview
4
4
years of professional experience
Work History
Animal Caretaker
Hidden Valley Animal Adventure
Varysburg , NY
08.2021 - Current
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Feeds animals according to instructions from veterinarians or animal care supervisors.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Records observations of animal behavior, health, diet and other information as required.
- Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.
- Interacts with visitors regarding questions about the facility's operations and provides educational talks related to the welfare of the species being cared for.
- Collaborates with fellow staff members in providing quality care to all assigned animals.
- Performs minor medical treatments such as wound care, administering medication, bandaging wounds as instructed by a veterinarian or supervisor.
- Transports animals between locations safely and humanely using appropriate equipment.
Sandwich Artist
SUBWAY®Restaurants
Arcade , NY
09.2019 - Current
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Completed opening, closing and shift change tasks by following company guidelines.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Greeted customers and provided product knowledge.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Education
High School Diploma -
Cenrtral Baptist Christian School
Yorkshire, NY06-2021
Medical Assisting Certificate - Medical Assisting
CTE BOCES
Ellicottville, NY06-2021
Skills
- soft skills (punctuality, people skills, etc)
- advanced microsoft word 2010
- basic skills in speaking spanish
- Data Entry
- Medical Terminology
- HIPAA Compliance
- Able to Lift 100 Pounds
- Menu Memorization
- Food Preparation
- Station Setup
- Customer Service
- Equipment Cleaning
- Safe Food Handling
- Product Stocking and Rotation
- Medication Administration
- Animal Care
Affiliations
- art
- Red Cross Blood drive volunteer
- small scale homestead
Languages
Spanish
Limited
Albanian
Elementary
Swahili
Elementary
Accomplishments
- junior clinic excellence
- medical terminology excellence
References
References available upon request.
Timeline
Animal Caretaker
Hidden Valley Animal Adventure
08.2021 - Current
Sandwich Artist
SUBWAY®Restaurants
09.2019 - Current
High School Diploma -
Cenrtral Baptist Christian School
Medical Assisting Certificate - Medical Assisting
CTE BOCES
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