Kathleen Luce
Orchard Park,NY
Summary
Experienced in the restaurant business since May of 2010 until current. I have excellent customer service skills. Work above and beyond whats expected. Love seeing people leaving with a smile. Always prompt and ready to work, Its all about working as a team.
Overview
12
12
years of professional experience
Work History
Busser, Concessions, Banquet Server, Cleaner, Cash
Hidden Valley Animal Adventure
05.2010 - Current
- BUSSER
- Sanitize table and chairs
- Set tables
- Clear tables
- Refill drinks
- Sweep and mop
- Provide friendly, courteous service to create memorable moments for guests
- CONCESSIONS
- Set up before start of day
- Open umbrellas outside
- Get sauces put in small containers and cover for take outs
- Run cash register
- Take food orders
- Bag up food
- Hand food out
- Serve drinks
- Work the ice cream stand serving ice cream cones, milk shakes, sundaes and make floats.
- Buss table inside and outside
- Wash dishes with dishwasher and put away.
- Take care of all garbage,
- Clean bathrooms/garbage
- Sweep and mop floors
- BANQUET SERVER
- Setup table layouts. Put linens on, table settings
- Server appetizers, salads, rolls, entree, dessert, water, coffee and wine
- Refill drinks
- Clear dirty dishes and glasses from tables
- Clean up in kitchen
- Sweep and mop
- Take down coffee station and clean coffee pots
- Take down cake station and put extra in a box for guests to take
- Take down hors d’oeuvre table and put extra food away
- If there is a late night station take that down and take care of extra food
- End of night take linens off tables
- CLEANER
- Vacuum. Sweep, Mop, Dust, Wash Windows.
- Clean restaurants, bathrooms, foyers
- CASH MANAGER
- Get floats ready for all job positions for restaurant and exotic animal park
- Count all money end of day
- Reset floats with correct amounts
- Get deposits ready for the bank
- Fill out paperwork with that days recordings
- File all receipts
Banquet Server
Klocs Grove
06.2022 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, rolls, salads, deliver entrees and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Monitored dietary restrictions and served guests with special needs.
- Serve guest coffee/tea throughout dinner and dessert.
- Serve desserts to guests.
- End of night buff silverware, take care of salt, pepper, butter and creamer. Clean out coffee machine. Wipe down all trays. Have counters all cleaned up. Floor swept and carpets vacuumed.
Apparel Associate
Dicks Sporing Goods
10.2020 - Current
- Hang, fold, sensor and put sizing stickers on clothing. Place out on the floor along with any accessories.
- Constantly needing to keep folding, hanging, zipping and buttoning up clothing after its been handled.
- Let customers in the fitting rooms. Keep fitting rooms cleaned out and put clothing back where it belongs.
- Take care of returns from customers. Sensor, hang, fold, zip and button before placing back on the floor.
- Unlock jackets/coats when customers want to try them on.
- Answer phone and help customers with their apparel question.
- Help customers find what they are looking for and answering any of their questions.
- Maintain neatness of the store so everything is presented well.
- Closers make sure all fitting rooms are empty, returns are put away and the store is organized and ready for the start of the next day.
Education
High School Diploma -
Attica High School
Attica, NY06.1979
Skills
- Guests interaction
- Patience
- Listening skills
- Organization
- Team work
- Fine dining/Banquets
- Bussing
- Concessions
- Cleaner
- Cash manager/office
Timeline
Banquet Server
Klocs Grove
06.2022 - Current
Apparel Associate
Dicks Sporing Goods
10.2020 - Current
Busser, Concessions, Banquet Server, Cleaner, Cash
Hidden Valley Animal Adventure
05.2010 - Current
High School Diploma -
Attica High School
Similar Profiles
Hayley BurnsHayley Burns
Animal Caretaker at Hidden Valley Animal AdventureAnimal Caretaker at Hidden Valley Animal Adventure
Heather FryerHeather Fryer
Kitchen Manager/Special Events Planner at Sugar Valley & Hidden Valley LakesKitchen Manager/Special Events Planner at Sugar Valley & Hidden Valley Lakes
Kayla HollisKayla Hollis
Head Receptionist at Hidden Oaks Animal HospitalHead Receptionist at Hidden Oaks Animal Hospital