Barbra George
Fruitland,NM
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Frontend Fulfillment Associate
Lowe's
Farmington, NM
06.2022 - Current
- Accepted, processed and quickly filled orders.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Filled orders according to defined standards using standard picking system.
- Located merchandise from shelves and storage areas to fill orders.
- Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints
Overnight Stocking Coach
Walmart
Farmington, NM
10.2021 - 06.2022
- Assisted customers upon request in finding products or checked in warehouse for unstocked items.
- Trained and supervised new employees and served as overnight store manager and team lead.
- Received, unloaded and documented incoming stock in warehouse and staged merchandise for easy retrievability.
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Updated pricing and sales signs to promote merchandise.
- Oversee Store Operations, communicate with opening/closing management and ensure store is ready morning openings.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Overnight Team Lead
Walmart
Farmington, NM
03.2021 - 10.2021
- Delegated daily tasks to team members to optimize group productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Acting Overnight Store Manager, oversee stocking operations, teach and train associates.
- Unload, verify and stock daily trucks, process claims, follow up with associates on stocking procedures, MODS, features and CBL's.
- Checked shelves in department to determine replenishment needs.
- Assessed floor displays to restock merchandise.
- Maintained organization, cleanliness and staged overstock merchandise in the store backrooms.
CAP 1 Associate
Walmart
Farmington, NM
10.2020 - 03.2021
- Helped customers on floor with locating, reaching and selecting merchandise.
- Cap daily and work picks from the backrooms, unload and work daily frozen/dairy truck, label and bin overstock.
- Set up features for grocery and consumables, setup GM backroom for daily trucks, assist with unloading if needed.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Restocked shelves with current merchandise in attractive displays to promote sales.
CAP 1 Supervisor
Walmart
Farmington, NM
06.2020 - 10.2020
- Oversee CAP 1 Team, assign task and ensure tasks are completed in a timely manner.
- Unload/verify/stock frozen and dairy truck. Label and bin overstock in the backroom.
- Process claims, stolen items and teach/train associates.
- Communicate with Management on projects assigned to team.
- Assist with GM setup, cleaning the back of the store as well as the backrooms.
- Researched out-of-stock items to find additional inventory in other store locations.
CAP 1 Associate
Walmart
Farmington, NM
08.2019 - 06.2020
- Helped customers on floor with locating, reaching and selecting merchandise.
- Cap daily and work picks from the backrooms, unload and work daily frozen/dairy truck, label and bin overstock.
- Set up features for grocery and consumables, setup GM backroom for daily trucks, assist with unloading if needed.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Restocked shelves with current merchandise in attractive displays to promote sales.
Education
High School Diploma -
Kirtland Central High School
Kirtland, NM05.1998
Skills
- Teamwork and Collaboration
- Verbal and Written Communication
- Leadership
- Critical thinking and problem solving
- Professionalism and Strong Work Ethic
- Strategic Planning
- Reliable & Trustworthy
- Flexible Schedule
Timeline
Frontend Fulfillment Associate
Lowe's
06.2022 - Current
Overnight Stocking Coach
Walmart
10.2021 - 06.2022
Overnight Team Lead
Walmart
03.2021 - 10.2021
CAP 1 Associate
Walmart
10.2020 - 03.2021
CAP 1 Supervisor
Walmart
06.2020 - 10.2020
CAP 1 Associate
Walmart
08.2019 - 06.2020
High School Diploma -
Kirtland Central High School