Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbrella Woolridge

Chester,VA

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Director

HHS
Midlothian, VA
02.2025 - Current
  • Oversee daily operations, ensuring efficiency and adherence to company policies
  • Manage and mentor staff, fostering a high-performing and collaborative work environment
  • Develop and implement strategies to improve operational workflows and customer satisfaction
  • Coordinate with leadership to execute company initiatives and maintain regulatory compliance
  • Analyze performance metrics and provide actionable insights to enhance productivity

Customer Service & Sales Lead

Crate & Barrel
Richmond, VA
09.2022 - Current
  • Oversee retail operations, ensuring seamless customer experiences and efficient sales processes
  • Lead and train team members to enhance product knowledge, customer engagement, and service delivery
  • Manage inventory, stock levels, and logistics to optimize store efficiency
  • Analyze sales trends and provide recommendations to improve revenue and customer retention
  • Coordinate with leadership to implement operational improvements that drive business growth

Physical Therapy Tech / Orthopedic Aide (PRN)

HCA Healthcare
Richmond, VA
02.2022 - Current
  • Assist medical teams with patient mobility, therapy sessions, and care plan implementation
  • Document patient progress, ensuring accuracy in medical records and reporting
  • Collaborate with healthcare professionals to improve patient outcomes and streamline care processes

Field Representative & Customer Service Associate

U.S. Census Bureau
Richmond, VA
04.2021 - 02.2022
  • Conducted data collection, community outreach, and compliance assessments
  • Provided support and guidance to the public regarding federal housing programs
  • Ensured accuracy in documentation and adherence to HUD and government regulations

Inventory & Logistics Manager

Meridian IQ
Colonial Heights, VA
12.2004 - 07.2013
  • Led inventory control operations, maintaining optimal stock levels and reducing discrepancies
  • Developed and enforced shipping and receiving protocols, improving workflow efficiency
  • Managed cross-functional teams to ensure timely deliveries and quality assurance
  • Provided leadership in supply chain logistics, optimizing cost efficiency and order accuracy

Education

Associate's Degree - Human Services

John Tyler Community College
Chester, VA
02.2025

Certificate - Physical Therapy Tech

Chesterfield Technical Center
Chesterfield, VA

Skills

  • Leadership & Team Development
  • KPI/SOPs
  • Customer Relations & Conflict Resolution
  • Strategic Planning & Decision-Making
  • Logistics & Supply Chain Management
  • Coaching & Development
  • Healthcare & Retail Operations
  • Microsoft Office & Data Analysis

Certification

  • Certified Notary Public (Virginia), 04/01/28
  • Basic Life Support (BLS), 12/01/25

Timeline

Assistant Director

HHS
02.2025 - Current

Customer Service & Sales Lead

Crate & Barrel
09.2022 - Current

Physical Therapy Tech / Orthopedic Aide (PRN)

HCA Healthcare
02.2022 - Current

Field Representative & Customer Service Associate

U.S. Census Bureau
04.2021 - 02.2022

Inventory & Logistics Manager

Meridian IQ
12.2004 - 07.2013

Associate's Degree - Human Services

John Tyler Community College

Certificate - Physical Therapy Tech

Chesterfield Technical Center
Barbrella Woolridge