Barnett Gregory
Newnan,GA
Summary
Operations Manager with 8 years of experience overseeing employees to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of Transportation and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader to motivate and develop employees. A total of 15 years as a professional driver with a solid background in continuous training and development. Deep knowledge of dock operations, and power equipment. Experience in LTL, Small Package, Parcel, mail, and heavy equipment delivery and management.
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
18
18
years of professional experience
Work History
Operations Manager
Martin Environmental Services
Lagrange , GA
10.2024 - Current
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Eastern Operations Manager
AJR Trucking
Kansas City, MO
09.2023 - Current
- Driver safety, quality, and profitability to meet or exceed company objectives.
- Oversee successful execution of all projects from pre-construction thru accurate bidding thru contract clauses thru a completed project to final inspection.
- Responsible for the day-to-day operations of the company from interfacing with the executive leadership team, finance, management of field operations, supervision of safety, Fleet maintenance, project management, on-site progress, and employee retention.
- Set individual performance goals as a cornerstone in our career development program while encouraging optimal performance with all production staff.
- Supervise & mentor in recruiting, interviewing, selecting, orientating, training, coaching, and disciplining of the operations team as needed.
- Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools.
- Collaborate with the Executive Management Team on long & short-term plans for company growth.
- Provide timely, accurate, and complete reports on the operating condition of the company contracts to the Executive Management Team.
- Act as a strategic partner on the leadership team and liaison between sales & operations.
- Demonstrate a willingness to take on new tasks with a general attitude that no task is too small or large, impossible, or cannot be improved.
- Travel to job sites to conduct random inspections on a routine basis.
Depot Manager / Relief Driver
NuCO2 Supply LLC
Grandview, MO
04.2023 - 09.2023
- Daily Management of 1800 accounts.
- Route planning and forecasting.
- Payroll management.
- Driver Management and training management.
- Customer engagement, full financial responsibility.
Commercial Route Manager
Waste Management
Edwardsville, KS
09.2021 - 03.2023
- Daily management of routes to ensure that 4,500 customers receive timely professional service.
- Coach and develop drivers, conduct daily and weekly payroll.
- Monitor customer/driver interactions.
- Resolve customer complaints, and manage fleet of 68 drivers productively.
- Conduct driver observations, and drive cam coaching.
- Daily monitoring of driver DOT hours, MVR records, and FMCSA Clearinghouse compliance.
Regional Transportation Manager
Way Routes LLC.
Kansas City, MO
05.2021 - 08.2021
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
- Conducted research to address shipping errors and packaging mistakes.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Formed strategic partnerships, established metrics and participated in complex negotiations.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Organized records of vehicles, schedules and completed orders.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Transportation Specialist
Mobile Mini - Portable Storage & Offices
Kansas City, MO
06.2020 - 03.2021
- Worked with service providers to resolve issues and correct delays.
- Coordinated schedules and communicated changes to customers.
- Researched affordable transportation methods and performed safety audits on equipment.
- Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Resolved maintenance and repair issues for vehicles and equipment.
- Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Watched weather and safety conditions to adapt routes and maintain standards.
- Read maps to plan routes and reported delays or accidents.
- Operated a tractor and trailer to deliver and pick up storage units locally.
Feeder Driver/ Yard Supervisor
UPS
Lenexa, KS
08.2018 - 02.2020
- Transported dry goods and hazard material locally and within Missouri/Kansas 500-mile radius (Oklahoma, Omaha, etc.).
- Occasionally worked as a Yard Hostler at the Lenexa, KS plant.
- Received 'Over Achiever' award for safe driving and moving the most freight in winter 2018.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Performed freight processing functions, assisting associates with irregularities in Customer freight.
- Improved operations through consistent hard work and dedication.
- Reduced safety issues, thoroughly cleaning construction areas to maintain regulatory compliance.
Tractor Trailer Operator/Transportation Supervisor
The United States Postal Service
Kansas City, MO
11.2013 - 08.2018
- Transported mail between the main distribution centers to varies postal offices within the MO and KS area.
- Occasionally worked as a Yard Hostler at the main distribution center.
- Directly Supervised 25 to 30 drivers productively.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained complete records of truck maintenance, delivery schedules, customer issues and location notes to inform management of delivery operations.
- Monitored delivery truck performance and performed routine maintenance to promote safe driving and delivery conditions.
- Maximized load safety by balancing, securing and weighing products.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Equipment Operator/General Supervisor
The City Of Kansas City
Kansas City, MO
09.2007 - 11.2013
- Maintained and cleaned equipment after each job and inspected.
- Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
- Directly supervised the street sweeping team, utility crew, and the receiving department.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Drove vehicles to and from work sites and maintained clean driving record.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Worked in both the Stormwater and Wastewater Department repairing and replacing storm catch basins and water lines.
- Transported all waste to the local water treatment plant for disposal.
Education
MBA - Business Administration And Management
The University of Phoenix
Phoenix, AZ05.2023
Bachelor of Science - Business Management And Operations
The University of Phoenix
Phoenix, AZ05.2020
Skills
Management, Process improvement , organizational leadership, P and L Management
- Operations management
Timeline
Operations Manager
Martin Environmental Services
10.2024 - Current
Eastern Operations Manager
AJR Trucking
09.2023 - Current
Depot Manager / Relief Driver
NuCO2 Supply LLC
04.2023 - 09.2023
Commercial Route Manager
Waste Management
09.2021 - 03.2023
Regional Transportation Manager
Way Routes LLC.
05.2021 - 08.2021
Transportation Specialist
Mobile Mini - Portable Storage & Offices
06.2020 - 03.2021
Feeder Driver/ Yard Supervisor
UPS
08.2018 - 02.2020
Tractor Trailer Operator/Transportation Supervisor
The United States Postal Service
11.2013 - 08.2018
Equipment Operator/General Supervisor
The City Of Kansas City
09.2007 - 11.2013
MBA - Business Administration And Management
The University of Phoenix
Bachelor of Science - Business Management And Operations
The University of Phoenix