BARRY BEACHE
Port Richey,FL
Summary
Highly skilled in managing reservations, telephone calls and customer inquiries. I'm poised professional with total commitment to guest/customer satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
13
13
years of professional experience
Work History
Front Desk Representative
SUPER 8
Lantana, FL
04.2007 - 04.2020
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Operate hotel switchboard, take calls and provide information and transfer calls
- Manage accurate accounting of all rooms
- Provide guests with room keys and call for bellboys
- Take reservations over the telephone, through emails and in person
- Contact housekeeping and maintenance departments when a problem is reported
- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
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LIBERTY TAX
Palm Beach, FL
11.2006 - 04.2007
- Business to Business marketing
- Inform the community of the agency
Education
High School Diploma -
JOHN I LEONARD HIGH SCHOOL
06.2007
A+ Preparatory Computer Repair Training Class - undefined
PC Professor West
2014
Computer Network Technician - Computer Science
Florida Career College
05.2019
Digital Marketing Certificate - Digital Marketing
Google Digital Garage
Online 04.2022 - Current
Skills
- Application and Information Technology, Windows Operation System, Network Essentials, GWP 38
- Computer Support and Maintenance, Introduction to UNIX/LINUX, Guide to A Software
- Administering Windows and Exchange Servers, Managing Users in a Network Environment, Active Directory
- Microsoft Word, Access, PowerPoint, Excel, and Outlook Customer services oriented, Studying Digital Marketing under (Google digital garage)
Accomplishments
I became a Notary Public 2022. Officially Commissioned by the state government to witness.
Public Notary
A notary public is a professional commissioned by the state government to witness the signing of documents, administer oaths, authenticate signatures and collect affidavits. Essential in a well-functioning legal system, as it ensures that every party involved in an agreement trusts the authenticity of a signed document. I am proud to be one.
Timeline
Digital Marketing Certificate - Digital Marketing
Google Digital Garage
04.2022 - Current
Front Desk Representative
SUPER 8
04.2007 - 04.2020
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LIBERTY TAX
11.2006 - 04.2007
High School Diploma -
JOHN I LEONARD HIGH SCHOOL
A+ Preparatory Computer Repair Training Class - undefined
PC Professor West
Computer Network Technician - Computer Science
Florida Career College
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