Barry Booth
Canton,OH
Summary
Professional office worker with strong organizational and communication skills. Adept at managing administrative tasks, communicating with customers, and maintaining office efficiency. Known for fostering team collaboration and achieving results. Reliable and adaptable to changing needs, with proficiency in Microsoft Office Suite, data entry, and customer service.
Overview
6
6
years of professional experience
Work History
Collections Specialist
Roetzel & Andress
06.2023 - 11.2024
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Mitigated potential losses by promptly identifying high-risk accounts requiring escalated collection actions or legal proceedings involvement if necessary.
- Collaborated with external collection agencies and legal counsel on complex delinquent accounts.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
Collections Coordinator
The J.M. Smucker Company
08.2022 - 05.2023
- Processed payments and applied to customer balances.
- Researched accounts and completed due diligence to resolve collection problems.
- Collected documents and made portfolios for collections accounts.
- Communicated with customer to ensure all invoices were up-to-date and paid off.
- Worked with customer to close out aged invoices to help reach our department's monthly goal.
Order Manager
The J.M. Smucker Company
09.2021 - 08.2022
- Expedited resolutions of shipping errors and packaging mistakes.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Collaborated with manufacturing and supply chain management.
- Worked with warehouses to ensure prompt and on-time delivery of loads to customer.
- Used IMI Order Management System to monitor customer orders, make cuts, and ensure proper quantities of each item on order were ready to ship.
Receptionist
Pison Stream Solutions
12.2018 - 09.2021
- Managed multiple tasks and met time-sensitive deadlines.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, received and distributed mail correspondence between departments and personnel.
Administrative Assistant
RDF Corporation
06.2018 - 08.2018
- Organized incoming and outgoing file movements.
- Checked accuracy and integrity of files and resolved errors.
- Operated high volume multiple-call telephone switchboard console.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Screened and sorted incoming mail, faxes and deliveries, routing to appropriate personnel.
Education
Bachelor of Arts Degree - undefined
Northpoint College
Haverhill, MA2018
High School Diploma - undefined
Perry High School
Massillon, OH2012
Skills
- Relationship building
- Well organized
- Teamwork and collaboration
- Customer-service oriented
- Internal communications
- Punctual
- Professional Demeanor
- Microsoft Office Suite
References
Professional references available upon request.
Timeline
Collections Specialist
Roetzel & Andress
06.2023 - 11.2024
Collections Coordinator
The J.M. Smucker Company
08.2022 - 05.2023
Order Manager
The J.M. Smucker Company
09.2021 - 08.2022
Receptionist
Pison Stream Solutions
12.2018 - 09.2021
Administrative Assistant
RDF Corporation
06.2018 - 08.2018
Bachelor of Arts Degree - undefined
Northpoint College
High School Diploma - undefined
Perry High School
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