Professional Summary
Overview
Work History
Education
Skills
Timeline

Barry Campbell

U - HAUL
Raleigh,NC
9
years of professional experience

Motivated professional with strong problem-solving skills, eagerness to learn, and clear communication abilities, ready to support team goals and deliver positive outcomes.,Prepared to take on new tasks, assist team efforts, and contribute to organizational objectives with dedication and enthusiasm.,Focused on building skills, supporting daily work, and adapting quickly to new challenges.

Work History

Customer Service Representative Team Lead

4 Years 4 Months
U - HAUL | 2022.06 - Current

Forklift experience

  • Defined and maintained customer service policies and procedures to support compliance with industry service standards.
  • Processed customer orders, assisted product selection, and completed retail sales transactions.
  • Coordinated scheduling and dispatching activities alongside call center support to maintain responsive customer service.
  • Evaluated existing workflows and service delivery to propose process and service enhancements.
  • Managed inbound customer telephone calls promptly to reduce on-hold wait times.
  • Managed customer assistance for appointment setting, special order requests, and merchandise pickup arrangements.
  • Managed truck and trailer dispatch to maintain timely movement of shipments.
  • Managed box truck driving and transfers to support on-site U-Haul operations.
  • Managed propane tank refills to support safe, reliable service. Currently have propane certification.

Retail Associate and Stocker

1 Year 7 Months
Big Lots Inc | 2020.05 - 2021.12
  • Guided customers to item locations and helped activate rewards program accounts.
  • Counted cash, verified change, and secured coupons to maintain register accuracy.
  • Stocked merchandise, labeled items clearly, and organized inventory by size or color.
  • Answered product questions and helped customers select and purchase merchandise.
  • Scanned items, checked prices, applied discounts, and printed receipts during checkout.
  • Processed refunds, managed exchanges, and offered store credit to support customer satisfaction.

Equipment Operator

3 Months
Champion Warehouse | 2018.05 - 2018.08
  • Coordinated sorting, packaging, and movement of clothing materials to prepare inventory for distribution.
  • Prepared clothing materials to support warehouse processing and keep orders moving.
  • Applied problem-solving and issue-resolution skills to resolve production problems promptly.
  • Oversaw logistics and inventory control for storeroom operations.
  • Delivered daily responsibilities with accuracy and efficiency.

Student Athlete

5 Years 1 Month
NCCU Football | 2017.08 - 2022.09
  • Managed time well while traveling for games, attending practice, and going to classes.
  • Worked with coaches, nutritionists, and physiotherapists to support ongoing improvement.
  • Kept attendance consistent for practices, meetings, and workouts, arriving on time to support team readiness.
  • Built strong relationships with fellow athletes, coaching staff, school administrators, and professors.
  • Worked effectively with cross-functional team members to support reliable, high-quality execution.

Education

Bachelor of Science - Behavioral And Social Sciences

North Carolina Central University | Durham, NC | 12.2021

Skills

Strong Microsoft Word
PowerPoint
and Excel skills supported accurate office work.
Professional conduct strengthened customer service and team communication.
Organized work habits kept schedules
records
and tasks in order.
Scheduling support kept appointments and daily coverage aligned.
Technical skills helped complete work efficiently and accurately.
Customer service contributed to positive client interactions.
Accurate credit card payment processing supported smooth transactions.
Stocking and replenishing kept inventory ready for use.
Fleet dispatching activity supported timely coordination of drivers and routes.
Microsoft Word use supported clear document preparation.
Order fulfillment activity supported accurate and timely requests.
Microsoft Excel use supported organized data tracking and recordkeeping.
Call center customer service supported prompt issue resolution and clear communication.

Timeline

Customer Service Representative Team Lead

U - HAUL
2022.06 - CurrentRead More

Retail Associate and Stocker

Big Lots Inc
2020.05 - 2021.12Read More

Equipment Operator

Champion Warehouse
2018.05 - 2018.08Read More

Student Athlete

NCCU Football
2017.08 - 2022.09Read More

North Carolina Central University

Bachelor of Science from Behavioral And Social Sciences
Read More
Barry Campbell