Barry Conner
Elk Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Field Service Technician
Redbox Automated Retail, LLC
07.2010 - 07.2024
- Responded to break/fix service requests in support of our SLA agreement with all Lines of Business.
- Maintained a high level of professionalism in all interaction.
- Installed new kiosks and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Maintained company provided vehicle stocked with repair and replacement parts.
- Uphold an excellent driving record.
Education
Associate of Science - Electronics Technology
Heald College
Sacramento, CABachelor of Arts - Criminal Justice
California State University - Sacramento
Sacramento, CASkills
- Problem-Solving
- Positive Attitude
- Customer Service
- Teamwork and Coordination
- Valid Driver's License
- Courteous and Professional
- Route Planning
- Vehicle Maintenance
- Worksite preparation
- Excellent Communication
- Attention to Detail
- Multitasking Abilities
Additional Information
Half of my position as a Field Service Technician was to drive safely to the assigned location. I was provided a Fleet vehicle to accomplish this task. Also, I was asked to maintain the vehicle and keep track of the mileage. Finally, I needed to uphold an excellent driving record. I enjoy driving, and hope to bring that skill to this job.
Timeline
Field Service Technician
Redbox Automated Retail, LLC
07.2010 - 07.2024
Associate of Science - Electronics Technology
Heald College
Bachelor of Arts - Criminal Justice
California State University - Sacramento
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