Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
12
12
years of professional experience
Work History
Quality Technician Associate Ll
Pfizer
Portage, MI
10.2021 - Current
Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
Documented test results in accordance with established procedures.
Maintained records of all inspection activities, including reports and data collection sheets.
Operational Coordinator
Ascension Borgess Hospital
Kalamazoo, MI
05.2017 - 10.2022
Prepared operational reports for senior management review.
Assisted in developing strategic plans to improve operational performance.
Monitored inventory levels of materials needed for daily operations.
Assistant Manager
Popeye's Restaurants
Kalamazoo , MI
02.2013 - 06.2017
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Created reports on sales trends, inventory levels, and financial data.