Barry Eastman
Fresno,CA
Summary
Dynamic operations leader with extensive experience at Speedway/7-Eleven, excelling in inventory control and customer relationship management. Proven track record in enhancing service quality and driving strategic initiatives, consistently meeting goals while managing budgets effectively. Skilled in team building and problem resolution, fostering high productivity and performance across diverse teams.
Overview
21
21
years of professional experience
Work History
General Manager/Retail Store Supervisor
Speedway/ 7-Eleven
09.2013 - Current
- Directed daily operations to enhance customer experience and streamline workflows.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Led staff training programs, improving service quality and employee performance.
- Analyzed sales data to identify trends, driving strategic product placement initiatives.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided 10 team members to maintain high productivity and performance metrics.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Met safe food handling protocols to comply with company, California health department and industry standards.
- Used POS system to enter orders, process payments and issue receipts.
Operations Manager
CWES INC.
12.2004 - 01.2013
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Created and managed project plans, timelines and budgets.
- Trained and guided 11 team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Led cross-functional teams to implement process improvements and optimize resource allocation.
- Managed Minor Home Repair Jos for PG&E Energy Savings Assistance Program (ESA)
Education
Associate of Science - Electronics
Phillips Junior College
Fresno, CA08.1993
GED -
Clovis Adult School
Clovis, CA03.1989
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Inventory control
- P&L management
- Schedule management
- Efficient multi-tasker
- Customer relationship management
- Labor cost controls
- Consistently meet goals
- Trained in Food Safety
- Store opening and closing procedures
Timeline
General Manager/Retail Store Supervisor
Speedway/ 7-Eleven
09.2013 - Current
Operations Manager
CWES INC.
12.2004 - 01.2013
Associate of Science - Electronics
Phillips Junior College
GED -
Clovis Adult School