Office Manager
SOLID Surface Care
Atl
02.2007 - 2026
- Coordinated daily office operations and maintained office supplies inventory.
- Handled incoming communications and directed inquiries to appropriate staff members.
- Organized company events and employee training sessions, fostering team collaboration and engagement.
- Ensured compliance with safety regulations and company policies within the office environment.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office budget for inventory, postage, and vendor services, ensuring cost-effective resource allocation.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures to streamline operations and enhance compliance.
- Provided administrative support to management team including preparing reports and presentations.
- Organized company events including holiday parties, team building activities .
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Coordinated meetings, conferences, and travel arrangements for department activities.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Developed effective communication strategies between departments within the organization.
- Maintained confidential records relating to personnel matters.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.