Barry J. Valencia
Summary
Dedicated customer service professional with extensive experience in crew teams, recognized for enhancing customer satisfaction through high-quality service delivery. Proven problem-solving abilities and effective communication skills facilitate quick adaptation to diverse situations. Strong team collaboration, time management, and multitasking capabilities contribute to operational efficiency and client retention. Aiming to leverage expertise in a dynamic environment that values innovative service solutions.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Hardware Sales Associate
Big Sister Hardware
Pasig , Manila
02.2019 - 02.2024
- Described merchandise and explained use, operation and care.
- Processed cash and credit transactions accurately at checkout counter.
- Performed daily inventory checks of all merchandise on the sales floor.
- Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained a clean, organized and well-stocked sales floor.
Education
Secondary -
Pinamuk-an Integrated School
01.2018
Elementary -
Pinamuk an Elementary School
Pinamuk an New Washington, Aklan01.2013
Bachelor of Science - Hotel And Restaurant Management
Aklan State University New Washington
Pinamuk An New Washington, AklanSkills
- Time Management
- Multitasking
- Willingness to Learn
- Flexibility
- Hardworking
- Up-selling strategies
- Upselling techniques
- Self motivation
- Teamwork
- Attention to detail
- Efficient task completion
- Cleanliness and hygiene
- Food safety knowledge
- Cash handling proficiency
- Hospitality service expertise
- Menu memorization
- Hospitality and accommodation
Languages
- Filipino
- English
Personal Information
- Age: 24
- Place of Birth: New Washington
- Place of Birth: Aklan
- Height: 5'1
- Weight: 45
- Date of Birth: 10/12/01
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Timeline
Hardware Sales Associate
Big Sister Hardware
02.2019 - 02.2024
Secondary -
Pinamuk-an Integrated School
Elementary -
Pinamuk an Elementary School
Bachelor of Science - Hotel And Restaurant Management
Aklan State University New Washington