Summary
Overview
Work History
Education
Skills
Timeline
Generic

BARRY LEITER

Summary

I come to my next employer with an accrued mix of knowledge and experience in dispatch, accounts and receivables, customer service, sales, and account management attained over 14 years. Willing to learn new applications, software, procedures, and mentor new hires.
I am only interested in remote work.

Overview

14
14
years of professional experience

Work History

Accounts Specialist

Davis Brothers
01.2025 - Current
  • Utilizing QuickBooks - monthly statements for clients outlining their current balance due.
  • Develop and maintain communication with customers to ensure timely payment of invoices.
  • I Maintain accurate records of all account transactions.
  • Being Thorough and consistent in my day - day routine.
  • I AM RELENTLESS!!!!

PLUMBING & HVAC DISPATCHER

Apollo
01.2022 - 01.2025
  • Used Service Titan to Ensure timely service, efficient inventory control, and accurate documentation of a service.
  • Scheduled work, dispatched technicians, and maintained continuous communication with all departments.
  • Analyzed service needs and assigned tasks to appropriate staff improving customer satisfaction and reducing complaints.
  • Integrated emergency calls into the plan of work increasing efficiency.
  • In charge of Accounts and Receivables - following up to ensure invoices are paid in a timely fashion.

911 DISPATCHER

Baltimore City
Baltimore
03.2011 - 12.2021
  • Answered calls from automatic routing system and took information from callers.
  • Routed calls to police, fire, and ambulance services to meet individual call needs.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Coordinated emergency response dispatch operations, managing multi-channel communication systems while maintaining precise incident documentation and resource allocation tracking.

Education

BACHELOR OF COMMUNICATIONS -

Towson University
Baltimore, MD
01.2018

ASSOCIATES IN COMMUNICATIONS -

Baltimore City Community College
Baltimore, MD
06.2013

HIGH SCHOOL DIPLOMA -

Pikesville High School
Baltimore, MD
06.2010

Skills

  • QuickBooks
  • ServiceTitan
  • Invoice processing
  • Accounts receivable
  • Financial reporting
  • Data entry
  • Customer service
  • Dispatch
  • Mentorship

Timeline

Accounts Specialist

Davis Brothers
01.2025 - Current

PLUMBING & HVAC DISPATCHER

Apollo
01.2022 - 01.2025

911 DISPATCHER

Baltimore City
03.2011 - 12.2021

BACHELOR OF COMMUNICATIONS -

Towson University

ASSOCIATES IN COMMUNICATIONS -

Baltimore City Community College

HIGH SCHOOL DIPLOMA -

Pikesville High School
BARRY LEITER