Barry Sims
Jenks,OK
Summary
Skilled Shipping/Receiving Manager with good training, problem-solving, transportation scheduling, and planning abilities. Ready to bring 15+ years of related experience to a challenging new role. Hands-on style and proactive mindset.
Overview
15
15
years of professional experience
Work History
Insurance Broker
Integrity Insurance Group
03.2023 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Managed approximately 100's of incoming/outgoing calls and emails per week to current\ potential clients.
Shipping/Receiving Mgr/Quality Control Inspector
Arrow Tool And Gage
01.2013 - 03.2023
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Enhanced warehouse efficiency by implementing strategic shipping/receiving processes and procedures.
- Collaborated with suppliers to resolve issues related to delayed or damaged shipments, maintaining positive relationships.
- Developed strong communication channels between warehouse staff, sales teams, and other departments to facilitate seamless operations.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Reduced order errors with thorough quality control checks before dispatching shipments locally and internationally.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Communicated thoroughly to resolve issues swiftly with quality as well as transportation concerns.
Restaurant Manager
Tekei's Chinese/Asian Kitchen
10.2009 - 01.2013
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed 30-40 staff schedules and maintained adequate coverage for all shifts.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Motivated staff to perform at peak efficiency and quality.
Education
Associate of Science - Social Sciences
St. Gregory's University
Shawnee, OK05.1995
High School Diploma -
Jenks High School
Jenks, OK05.1993
Timeline
Insurance Broker
Integrity Insurance Group
03.2023 - Current
Shipping/Receiving Mgr/Quality Control Inspector
Arrow Tool And Gage
01.2013 - 03.2023
Restaurant Manager
Tekei's Chinese/Asian Kitchen
10.2009 - 01.2013
Associate of Science - Social Sciences
St. Gregory's University
High School Diploma -
Jenks High School
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