BARTINA CORNISH-FREEMAN

Greeted new students with Wellness Dept. Presentation, and whats was expected of them as students during the program while they achieved to get their diploma, drivers license, and trade certification. experience and provide all their contracts to sign to attend program. I was the Administrator Assistant for the Director of Wellness Dept. Set-up all meetings and took minutes. I draw all new students labs, and perform(pregnancy, urines tests upon entering the program, and assist MD, RN. Alcohol & Drug Counsel and CMHC. Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs. Received and routed laboratory results to correct clinical staff members. Prepared patient charts by gathering and organizing medical records ahead of appointments. Provided prompt, polite and professional in-person and telephone customer service.

Adapted quickly to changing workflows and patient needs during high-volume periods, maintaining a calm and professional demeanor. Adhered to HIPAA standards and maintained patient confidentiality in all interactions. Verified patients' identification for proper sample collection. Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients. Assembled tourniquets, needles, and blood collection devices to prepare work trays. Assisted in training and onboarding new phlebotomists.