
Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.
Food Quality
Making sure great tasting, high quality food is served. Resolving food quality issues. Managing food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Safety Checklist and food safety policies and procedures.
Customer Interaction
Resolving customer incidents and working to ensure positive customer experiences.
Team Management
Managing crew breaks, shift changes, shift meetings, and line schedules. Developing and cross-training all front of house Crew. Assisting with Crew performance reviews and the resolution of performance issues. Training and developing future Service Managers.
Office Administration Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork. Oversaw office equipment and ordered office supplies. Ensuring the proper quantity of supplies is available as needed. Troubleshooting back of house computers and POS system.
Performed various tasks to maintain cleanliness and organization in the restaurant, including organizing the line and cooler. Ensuring the line and reach-in cooler are organized and clean. Managing daily and weekly cleaning of the line, dining room, restrooms, and patio. Assisting with the execution of marketing promotions.