Shireen Khan
Project Portfolio Senior
Doha
Summary
Talented Project Portfolio Senior bringing 16 years of total professional experience. Working in the customer projects has helped horned and sharpened the necessary skills needed for an efficient execution of customer service and administrative functions in addition to being proficient in the operation of Microsoft office software. Possess excellent communication, organizational and interpersonal skills as well as the ability to handle delicate situations in a professional manner. Also have the ability to stay calm and confident in stressful and unpredictable situations especially in the
course of delivering assigned duties without fear and favor. Skillful managing exposure, maintaining client satisfaction and capitalizing on emerging opportunities.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Higher Education Officer Consultant
Education Above All
Doha, Qatar, DA
01.2024 - Current
- Scholarship Project Management: Filtered all applications received to identify eligible candidates affected by war in Gaza. Facilitated application review process ensuring adherence to selection criteria. Drafted scholarship agreements between EAA and selected students and overseeing signing process. Provided detailed reports to management outlining project progress, steps taken and delivery status.
- Event Coordination: Co-organized graduation ceremony for QSQ students, overseeing logistics and execution. Successfully coordinated where 67 students graduated, ensuring seamless event.
- Research Support: Prepared research reports for technical team on various subjects upon request. Conducted thorough research to provide comprehensive and relevant information for decision-making.
- Student Support and Orientation: Conducted orientation sessions for scholarship recipients as needed, ensuring students understand program requirements and expectations. Provided ongoing support to students, addressing any queries or concerns students may have.
- University Coordination: Liaised with university focal points to address student issues, registrations, and documentation. Coordinated with universities to facilitate smooth enrollment processes for scholarship recipients.
- Documentation and Reporting: Maintained accurate records of all scholarship-related documentation, ensuring compliance and accessibility. Generated detailed reports highlighting project milestones, outcomes, and challenges for management review.
- Communication and Collaboration: Collaborated effectively with team members and stakeholders to ensure project objectives were met. Maintained open communication channels with relevant parties to facilitate efficient project implementation.
Project Portfolio Senior
Dal Group
Khartoum, Sudan
03.2020 - 12.2023
- Communicated market developments, portfolio changes and annual performance information to clients.
- Developed rebalancing strategies to minimize risk exposures.
- Developed and presented proposals for new investments, approximately 2 proposals monthly.
- Facilitated portfolio performance review and implemented new strategies.
- Maintained open communication by presenting regular updates on project status to stakeholders and management on monthly meeting and bi weekly meeting if needed.
- Facilitated workshops to collect project requirements and user feedback.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
Project Finance Management
Ericsson Sudan
Khartoum, Sudan
03.2018 - 09.2019
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
- Use SAP system for tracking payments on projects and contracts.
- Drafted reports on stock for periodic client communications.
- Reviewed statements with project managers to inform corporate and individual financial planning, during which worked with over 10 different project managers across organization.
- Supported organizational account management duties under direct supervision.
- Aided constructive forecasting by assisting with financial model development.
- Tracked financial transactions to update balance sheets with accurate, current information using SAP system.
- Monitored revenue, risk and capital allocations for financial transparency and balance.
- Analyzed financial data and presented meaningful insights to senior management.
- Complied with established internal controls and policies.
Contract Execution Management
Ericsson Sudan
Khartoum, Sudan
02.2016 - 02.2018
- Developed and followed processes to manage contracts and remain in compliance with company commitments and regulatory obligations.
- Verified submitted documents for completeness and compliance with company policies, addressing discrepancies and collaborating to troubleshoot where necessary.
- Worked collaboratively with account managers in new customer Purchase Orders, documentation and compliance checks for service contracts, during which handled approximately 2 new contracts per month.
- Understand customer's requirements outlined in BOQ.
- Clarify any ambiguities or discrepancies in BOQ with customer or project manager.
- Maintain detailed records of all communications between Sudan branch and HQ in Sweden.
- Place orders for selected hardware, software licenses.
- Ensure that orders are accurate, complete, and aligned with requirements.
- Align delivery schedule with project's overall timeline, delivery used to be by air as per company regulations.
- Inspect hardware components upon delivery to ensure specifications alignment and are free from defects.
- Oversee deployment of hardware and software to designated sites from company warehouse using company system
- Complete all procurement-related documentation, including purchase orders, invoices, and receipts.
- Archive all records for future reference and auditing purposes.
Project Administration Senior
Ericsson Sudan
Khartoum, Sudan
01.2011 - 01.2016
- Handled administrative duties, filing, and errands.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Performed work according to project schedules and established quality standards, in which handled over more than different 20 projects.
- Completed multiple tasks simultaneously to optimize project completion.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Tackled array of tasks under watchful eye of project manager.
- Created and updated records and files to maintain document compliance.
- Identified communication channels to set roadmap to distribute information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions via SAP system.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Executive Secretary
KMC Oil Tools Co.
Khartoum, Sudan
10.2007 - 01.2011
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered high volume of phone calls and email inquiries, managed over 30 customer phone call per day.
- Handled scheduling for General Manager calendar and prepared meeting agenda and materials.
- Organized and updated schedules for General Manager.
- Produced accurate office files.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Handled confidential information in professional manner.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
- Coordinated travel arrangements and bookings for executive staff.
- Led staff and vendors in providing high level of service for owner and guests.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Coordinated events and worked on ad hoc projects.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Volunteered to help with special projects of varying degrees of complexity.
- Worked with senior management to initiate new projects and assist in various processes like suppliers comparison reports for new projects based on agreed criteria.
Education
Bachelor of Economics And Political Science - Faculty of Economics And Social Studies
University of Khartoum
Khartoum, Sudan 02.2002 - 05.2007
Skills
Interpersonal Communication
Certification
Ericsson Training Center Egypt - End to End Fulfillment Assignment Setup in SAP for Project Finance Stratgey
Timeline
Higher Education Officer Consultant
Education Above All
01.2024 - Current
Project Portfolio Senior
Dal Group
03.2020 - 12.2023
Ericsson Training Center Egypt - End to End Fulfillment Assignment Setup in SAP for Project Finance Stratgey
03-2019
Ericsson Training Center Egypt - SOX Compliance Control
03-2019
Ericsson Training Center Egypt - Ericsson Warehouse Reporting
03-2019
Ericsson Training Center Egypt - Customer Invoicing
03-2019
Project Finance Management
Ericsson Sudan
03.2018 - 09.2019
Contract Execution Management
Ericsson Sudan
02.2016 - 02.2018
Sudan Civil Defense - Firefighting Training
04-2011
Sudanese Red Crescent Society - First Aid Training
03-2011
Project Administration Senior
Ericsson Sudan
01.2011 - 01.2016
Executive Secretary
KMC Oil Tools Co.
10.2007 - 01.2011
Bachelor of Economics And Political Science - Faculty of Economics And Social Studies
University of Khartoum
02.2002 - 05.2007
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