Dynamic professional with extensive experience at Halal Munchies, excelling in customer service and e-commerce strategies. Proven track record in driving sales promotions and training new team members. Adept at cash register operation and fostering customer loyalty, ensuring high satisfaction levels while enhancing operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate/Warehouse Worker
Halal Munchies/HM PRIME FOODS
Queens/Long Island
02.2019 - 06.2025
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Performed other duties as assigned by management.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register or POS system to receive payment by cash, check and credit card.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures, and customer services.
Ensured compliance with all safety regulations within the store environment.
E-Commerce Executive
My own online buissness
Managed website content updates to ensure accuracy of information on the site.
Collaborated with marketing teams to develop targeted promotions and campaigns.
Performed quality assurance checks prior to launching new features or products.
Developed and implemented e-commerce strategies to increase online sales.
Monitored web analytics data to identify areas for improvement in website design and usability.
Managed customer service inquiries related to online orders, ensuring high levels of customer satisfaction.
Led cross-functional teams on e-commerce projects, ensuring alignment with company goals.