Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bashir Sosial

Toronto,ON

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

12
12
years of professional experience

Work History

Operation Manager

Walmart
05.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Decrease out-of-stock instances by 20% (from 100 to 80 instances per month).
  • Improve customer satisfaction scores by 5% (from 85% to 90%)
  • Decrease employee turnover rate by 15% (from 20% to 17% annually).

Program Manager

CANADEM
02.2020 - 04.2023
  • Organizing national and international conferences (ex: IIPWC, International Islamic Police Women Conference), Scheduling Appointments and meetings with national and international officials.
  • Maintaining relationship with senior police officials at the Interior Ministry Headquarter and provinces both in person and through correspondence, Traveling to various provinces to support police projects.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Created and updated records and files to maintain document compliance.
  • Prepared clearly written and formatted documents and reports.
  • Supported the development of new programs through thorough research and analysis of industry trends.
  • Enhanced program efficiency by streamlining processes and implementing time-saving strategies.

Technical and Policy Advisor

Office Of The Senator, Mohamed-Iqbal Ravalia
07.2018 - 01.2020
  • Writing Policy Proposals to Executive Committee on Women Empowerment.
  • , Providing technical and policy advise to Executive Committee on Women Empowerment, Establishing coordination among governmental and international organizations, Lobbying for the Executive Committee on Women Empowerment, Managing and directing the Coordination Unit on Women Empowerment, Advising the Ministry of Women’s Affairs- Minister and Deputy Minister, Representing the OCE in gender issues.
  • Drafted and presented reports outlining policy actions.
  • Recommended updates to current legislation, regulations and policies.
  • Streamlined policy development process for improved efficiency and stakeholder engagement.
  • Facilitated constructive dialogue among stakeholders through roundtable discussions, workshops, and focus groups.
  • Provided expert guidance on legislation by developing talking points, briefing materials, and testimony for public hearings.

National Consultant

Altai Consulting Company
01.2012 - 06.2018
  • Developing questionnaire to interview, elders, head of Community Development Council (CDC), ordinary people and government officials throughout provinces for different projects such as National Solidarity Program (NSP), and Media evaluations.
  • Traveling throughout the country as team leader to administer surveys, collect data, and synthesize into reports, Ensuring security for the team and being responsible for their accommodations while traveling out to provinces.
  • Provided ongoing support to clients during implementation phases, addressing any challenges or concerns promptly.
  • Assessed client performance metrics, identifying areas of improvement and recommending actionable solutions.
  • Utilized industry best practices to develop innovative approaches for resolving complex client issues.

Education

Bachelor of Science - Business Administration

American University
05.2017

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Operational Efficiency
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Training
  • Project Management
  • Operations Oversight
  • Performance monitoring
  • Interpersonal Communication
  • Inventory Control
  • Workflow Optimization

Timeline

Operation Manager

Walmart
05.2023 - Current

Program Manager

CANADEM
02.2020 - 04.2023

Technical and Policy Advisor

Office Of The Senator, Mohamed-Iqbal Ravalia
07.2018 - 01.2020

National Consultant

Altai Consulting Company
01.2012 - 06.2018

Bachelor of Science - Business Administration

American University

Similar Profiles

CREATE PROFILE
Bashir Sosial