Basil Allen
Leon,WV
Summary
Dynamic Technical Sales Specialist with a proven track record at Napa, excelling in solution selling and relationship building. Expert in conducting impactful technical presentations and providing exceptional post-sales support, driving customer satisfaction and loyalty. Successfully enhanced market share through strategic promotional campaigns and in-depth competitor analysis.
Overview
16
16
years of professional experience
Work History
Technical Sales Specialist
Napa
06.2024 - Current
- Developed technical product knowledge to effectively address customer inquiries and provide informed recommendations.
- Collaborated with sales team to implement strategic promotional campaigns, enhancing customer engagement.
- Conducted product demonstrations to showcase features and benefits, driving interest and potential sales conversions.
- Provided post-sale support to clients, ensuring satisfaction and fostering long-term relationships.
- Developed a deep understanding of competitor offerings, enabling targeted marketing efforts that resulted in higher market share.
- Supported marketing efforts by attending trade shows and industry events as a knowledgeable representative of the company''s products.
- Educated customers on product features and benefits, tailoring explanations to their specific requirements with clear examples.
- Managed and worked with market directors to work with our ISO stores to partner with them and close sales and support their teams in the field.
Store Manager
AutoZone
01.2010 - 06.2024
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and developed staff, fostering a collaborative team environment.
- Implemented inventory management strategies to reduce shrinkage and improve stock accuracy.
- Analyzed sales data to identify trends, enhancing product placement and promotional strategies.
- Conducted regular performance evaluations, setting goals to drive individual and team success.
- Managed budgeting processes, optimizing resource allocation for operational efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Led the Columbus Region in Commercial Sales Growth from 2019-2023. With YTD Growth each year of 13.5% annually.
Education
High School Diploma -
Poca High
Poca, WV06-2004
Skills
- Solution selling
- Cold calling
- Territory management
- Technical presentations
- Customer Service Oriented
- Relationship Building
- Prospecting new business
- Outside sales
- Post-sales support
Timeline
Technical Sales Specialist
Napa
06.2024 - Current
Store Manager
AutoZone
01.2010 - 06.2024
High School Diploma -
Poca High