Basil Hendricks
Export,PA
Summary
Accomplished Executive Security Specialist with a proven track record at Convoy Group, enhancing customer satisfaction and cultivating a high-performance culture. Skilled in business planning and team building, adept at developing innovative solutions and fostering long-term client relationships. Demonstrates exceptional analytical skills and a team-oriented approach, significantly improving organizational performance.
15
Successful Executive with over 15 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Security Specialist
Convoy Group
08.2024 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Interviewed, recruited and trained new onboarding candidates.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
Armed Security Officer
Signal Security of Pittsburgh
06.2022 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
Phase 3 Safety Solutions LLC
Phase3 Security Solutions
08.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Arts - Food And Nutrition
Ashworth College
Norcross, GA03-2015
Skills
- Business planning
- Administrative skills
- Budget analysis
- Team building
- Problem resolution
- Performance analysis
- Analytical skills
- Team player
Certification
- Executive Protection Specialist Certificate – Select-International Executive Protection Schools.
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- Firearms Training Certification - Various State Agencies or Private Institutions.
Languages
English
Full Professional
English
Full Professional
Timeline
Executive Security Specialist
Convoy Group
08.2024 - Current
Armed Security Officer
Signal Security of Pittsburgh
06.2022 - Current
Phase 3 Safety Solutions LLC
Phase3 Security Solutions
08.2015 - Current
Associate of Arts - Food And Nutrition
Ashworth College
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