Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Basil Tabanja

Basil Tabanja

Orland Park,IL

Summary

Dynamic Product Manager with a background in engineering and technical program management, offering 10 years of experience in driving product development, managing cross-functional teams, and ensuring the successful delivery of high-quality solutions.

Coordinating complex programs and supervising teams to attain business goals. Directs employees, mitigates project risks, solves standard and non-standard problems and reports to senior management. Demonstrates leadership, influencing and negotiating skills. Performs analytical problem-solving to overcome obstacles.

Experienced Technical Program Manager with a proven track record in leading cross-functional teams and delivering complex projects within scope, time, and budget constraints.

Overview

9
9
years of professional experience

Work History

Project Lead

Apple
2021.11 - Current
  • Led large projects from initiation to completion, utilizing Waterfall and
    Agile methodologies to deliver products on time and within budget.
  • Analyzed market trends and customer feedback to identify
    opportunities for product improvements and new feature
    development.
  • Developed and refined product roadmaps based on market insights
    and business objectives.
  • Established trusted advisor relationships with clients and partners to
    gather requirements and feedback for product enhancements.
  • Identified opportunities for revenue growth through new product
    offerings and features.
  • Planned, executed and promoted total of 18 projects in 2023.

Automation Engineer

TMS-Comtelco
2024.03 - 2024.06
  • Proficient in installing billing systems to enhance customer billing revenue and operational efficiency.
  • Skilled in developing system designs, overseeing installation,
    configuration, and thorough testing of all system features.
  • Experienced in configuring databases, integrating with third-party
    applications, and generating data using SQL queries.
  • Expertise in conducting training sessions and rigorous testing
    procedures to ensure system functionality.
  • Capable of delivering detailed system overviews and comprehensive
    system training for seamless implementation and user proficiency.

Technical Project Manager

TigerTMS
2017.07 - 2021.10
  • Led large projects from initiation to completion, utilizing Waterfall and
    Agile methodologies to deliver products on time and within budget.
  • Analyzed market trends and customer feedback to identify
    opportunities for product improvements and new feature
    development.
  • Developed and refined product roadmaps based on market insights
    and business objectives.
  • Established trusted advisor relationships with clients and partners to
    gather requirements and feedback for product enhancements.
  • Managed 49 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.

Technical Service Manager

Mitel
2015.03 - 2017.06
  • Managed projects, collaborating closely with software developers, executives, vendors, and support teams to ensure seamless execution and alignment with organizational goals.
  • Mentored junior technicians in advanced troubleshooting techniques, increasing their problem-solving abilities and empowering them to resolve issues more efficiently.
  • Created detailed documentation outlining best practices for common technical issues faced by customers, simplifying future resolution efforts for both internal staff members and clients alike.
  • Reduced downtime for clients by developing proactive maintenance strategies and implementing preventative measures.
  • Managed team of technicians, ensuring timely resolution of service requests and maintaining high-quality standards in all work performed.

Education

Bachelor of Science - Information Technology

Philadelphia University, Philadelphia, PA
05.2005

Skills

  • Product Ideation and Prioritization
  • Product Specification Drafting
  • Cross-functional Collaboration
  • Internal Alignment Building
  • Product Launch Management
  • Stakeholder Engagement
  • Market Analysis and Strategy Alignment
  • Tools: Microsoft Projects, JIRA.

Personal Information

Title: PRODUCT AND PROGRAM MANAGER

Timeline

Automation Engineer - TMS-Comtelco
2024.03 - 2024.06
Project Lead - Apple
2021.11 - Current
Technical Project Manager - TigerTMS
2017.07 - 2021.10
Technical Service Manager - Mitel
2015.03 - 2017.06
Philadelphia University - Bachelor of Science, Information Technology
Basil Tabanja