Basma Deify
Frederick,MD
Summary
Enthusiastic individual with experience in fast-paced environments. Skilled in relationship building, creative problem solving, and attention to detail. Committed to enhancing customer satisfaction and fostering teamwork to drive operational success.
Overview
4
4
years of professional experience
Work History
Barista- Student Manager
Cool Beans Cafe
Salisbury, Maryland
08.2024 - Current
- Maintained cleanliness and organization of workstations and equipment.
- Assisted customers with menu selections and answered product inquiries.
- Collaborated with team members to ensure efficient service during peak hours.
- Provided excellent customer service to enhance overall guest experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Aide
Bar-T Kids Club
Gaithersburg, Maryland
09.2023 - 08.2025
- Supervised daily activities for children in a safe and engaging environment.
- Facilitated games and activities to promote teamwork and social skills among children.
- Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
- Participated in staff meetings to facilitate program planning, goal setting and implementation.
- Assisted with meal planning to meet nutritional plans.
Team Member
Shake Shack
Gaithersburg, Maryland
05.2023 - 01.2024
- Prepared and assembled food items according to company specifications.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted customers with menu selections and provided excellent service.
- Operated cash register, processed transactions, and managed payments.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Writing Intern
Washington Psychological Wellness
Gaithersburg, Maryland
06.2023 - 08.2023
- Researched psychological topics to support content development for wellness resources.
- Assisted in creating engaging articles for the organization's website and newsletters.
- Developed creative content for webpages, blog posts and newsletters.
Camp Counselor
Neelsville Presbyterian Church
Germantown, Maryland
05.2022 - 08.2022
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Established and built relationships with campers to ease fears in new environment.
- Coordinated and led group activities for campers and counselors.
Education
Quince Orchard High School
Gaithersburg, MD05-2024
Public Health Science
Salisbury University
Salisbury, Maryland, MDSkills
- Team collaboration
- Creative problem solving
- Adaptability to change
- Relationship building
- Attention to detail
- Customer engagement
Timeline
Barista- Student Manager
Cool Beans Cafe
08.2024 - Current
Aide
Bar-T Kids Club
09.2023 - 08.2025
Writing Intern
Washington Psychological Wellness
06.2023 - 08.2023
Team Member
Shake Shack
05.2023 - 01.2024
Camp Counselor
Neelsville Presbyterian Church
05.2022 - 08.2022
Quince Orchard High School
Public Health Science
Salisbury University