Summary
Overview
Work History
Education
Skills
Timeline
Generic

Basma Deify

Frederick,MD

Summary

Enthusiastic individual with experience in fast-paced environments. Skilled in relationship building, creative problem solving, and attention to detail. Committed to enhancing customer satisfaction and fostering teamwork to drive operational success.

Overview

4
4
years of professional experience

Work History

Barista- Student Manager

Cool Beans Cafe
Salisbury, Maryland
08.2024 - Current
  • Maintained cleanliness and organization of workstations and equipment.
  • Assisted customers with menu selections and answered product inquiries.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Provided excellent customer service to enhance overall guest experience.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Aide

Bar-T Kids Club
Gaithersburg, Maryland
09.2023 - 08.2025
  • Supervised daily activities for children in a safe and engaging environment.
  • Facilitated games and activities to promote teamwork and social skills among children.
  • Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
  • Participated in staff meetings to facilitate program planning, goal setting and implementation.
  • Assisted with meal planning to meet nutritional plans.

Team Member

Shake Shack
Gaithersburg, Maryland
05.2023 - 01.2024
  • Prepared and assembled food items according to company specifications.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted customers with menu selections and provided excellent service.
  • Operated cash register, processed transactions, and managed payments.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Writing Intern

Washington Psychological Wellness
Gaithersburg, Maryland
06.2023 - 08.2023
  • Researched psychological topics to support content development for wellness resources.
  • Assisted in creating engaging articles for the organization's website and newsletters.
  • Developed creative content for webpages, blog posts and newsletters.

Camp Counselor

Neelsville Presbyterian Church
Germantown, Maryland
05.2022 - 08.2022
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Established and built relationships with campers to ease fears in new environment.
  • Coordinated and led group activities for campers and counselors.

Education

Quince Orchard High School
Gaithersburg, MD
05-2024

Public Health Science

Salisbury University
Salisbury, Maryland, MD

Skills

  • Team collaboration
  • Creative problem solving
  • Adaptability to change
  • Relationship building
  • Attention to detail
  • Customer engagement

Timeline

Barista- Student Manager

Cool Beans Cafe
08.2024 - Current

Aide

Bar-T Kids Club
09.2023 - 08.2025

Writing Intern

Washington Psychological Wellness
06.2023 - 08.2023

Team Member

Shake Shack
05.2023 - 01.2024

Camp Counselor

Neelsville Presbyterian Church
05.2022 - 08.2022

Quince Orchard High School

Public Health Science

Salisbury University
Basma Deify